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Lead and coordinate development teams to design, code, test, and document COBOL on-line and batch solutions. Provide system designs, modify existing programs, ensure adherence to standards, estimate project costs, report progress, mentor junior programmers, and interact with requestors to validate and demonstrate solutions.

Develops, maintains, and deploys application modules; fixes simple-to-medium production bugs; supports QA and acceptance testing; participates in design, estimation, and process improvements; mentors junior developers and follows DevOps/Agile practices.

Serve APAC clients by analyzing shipment and invoice data, interpreting freight rate agreements for rating engine setup, resolving client issues, training users, documenting requirements, and maintaining strong client relationships through proactive communication and process improvements.

Manage mid-tier client accounts by building relationships, driving account growth, supporting daily processing activities, coordinating system/process improvements, training staff, tracking projects/enhancements, and ensuring successful solution delivery.

Partner with Agile teams and stakeholders to elicit, analyze, and refine requirements into user stories and acceptance criteria. Support sprint planning, backlog prioritization, UAT, and iterative delivery while leveraging AI tools and data analysis to inform product decisions and improve workflows.

The Lead Project Manager provides strategic leadership in Agile delivery and AI integration for complex enterprise programs, ensuring alignment with business strategy and governance across the IT Project Management function.

The Lead Project Manager drives Agile delivery and AI integration in enterprise programs, ensuring portfolio governance and strategic alignment with business objectives while mentoring the PM team.

Lead IT development teams as the technical product owner, define technology vision and roadmaps, manage backlogs and releases, ensure SDLC and Agile practices, remove impediments, oversee SLAs, report project status and costs, and supervise product staff including hiring and performance decisions.