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Manages assigned client accounts, develops client relationships, supports account growth, coordinates priorities, analyzes service and system requests, drives process improvements and system enhancements, tracks projects, delivers customer solutions, communicates issues, and trains internal staff. The role requires strong interpersonal, analytical, organizational, communication, Excel, and technical skills, with up to 25% travel.

Leads enterprise infrastructure, end-user computing, cybersecurity, IT risk management, data security, compliance, disaster recovery, and service management. Develops technology and security strategies, oversees networks, cloud and storage environments, manages security incidents and risk remediation, ensures regulatory compliance, directs technology teams, manages vendors and budgets, and advises senior business leaders.

Prepares financial statement analyses, credit reviews, credit write-ups, annual reviews, and risk analyses for commercial and small-loan relationships. Maintains credit files, lending databases, real estate software, and credit reports; supports portfolio and loan committees; responds to audit confirmations and customer inquiries; ensures lending-policy compliance; and mentors less experienced analysts.

Develops, supports, and optimizes Microsoft SQL Server database solutions across production and development environments. Responsibilities include designing data models and schemas, writing queries and stored procedures, tuning performance, implementing database security, and supporting ETL and data integration. The role also collaborates with application developers and may mentor less experienced staff.

Supports daily processing of assigned client accounts, analyzes freight rates and processed data, verifies carrier invoices against customer rates using CassPort, resolves routine issues, communicates with stakeholders, and identifies process improvements. The role requires strong analytical, organizational, and communication skills, intermediate Excel proficiency, and fluency in English and Dutch. Applicants must live within commuting distance of Breda, Netherlands.

Manages managed file transfer software, servers, operating systems, protocols, certificates, and application performance. Troubleshoots transmission issues, outages, and process-flow problems; performs maintenance, patching, scheduling, replication, capacity planning, and security updates. Coordinates with internal teams, business partners, and external trading partners to onboard customers, resolve incidents, document processes, and provide reports. Provides customer communications and on-call incident response support.

Lead and mentor a development team to design, build, test, and deploy end-to-end web applications using the Microsoft stack. Collaborate cross-functionally to translate business needs into technical solutions, conduct code reviews, research emerging technologies, execute test plans, and uphold coding standards while following agile SDLC practices.

The Relationship Manager III builds financial relationships with clients, analyzes their creditworthiness, leads loan approvals, and manages risks associated with lending.

Build and manage positive B2B client relationships, improve satisfaction, support operational governance, monitor engagements and service issues in Salesforce, coordinate renewals and statements of work, and identify upsell opportunities. Conduct client meetings, provide reporting, communicate technology and roadmap updates, coordinate with sales, marketing, and operations teams, and ensure client needs and deliverables are addressed.

Lead requirements analysis, design, and delivery of Cass TIS solutions. Document requirements, conduct gap analysis, define acceptance criteria, coordinate teams, create project plans, and mentor junior analysts to ensure successful deployments.