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Drives new business growth among fuel, propane, lubricant, and midstream companies. Builds industry relationships and manages the sales pipeline from prospecting through contract execution. Leads executive-level discovery, consultative sales conversations, product demonstrations with Solution Consultants, and customer technology discussions. Represents Vertrax at industry events, develops trusted-advisor relationships, and consistently meets or exceeds sales targets. Travel of approximately 30–40% is required.

Supports the Platform AI product lifecycle, including roadmap development, market and competitive analysis, customer research, requirements documentation, business cases, release readiness, demos, beta programs, partner enablement, training feedback, and quality assurance review. Coordinates with development, marketing, application teams, customers, partners, VARs, and ISVs to deliver AI functionality solving real-world ERP business problems.

Manage partner territories to improve customer satisfaction, retention, renewals, expansion, and churn mitigation. Coach partner Customer Success Managers, resolve customer escalations, coordinate cross-functional solutions, answer policy and licensing questions, and contribute to customer success best practices. The role requires high-stakes account management, executive communication, conflict resolution, independent prioritization, and effective work in a distributed environment.

The Senior Business System Analyst gathers and analyzes business requirements, translates them into technical specifications, and collaborates with multiple teams to ensure the timely delivery of features, while also participating in testing and release cycles.

Develop and maintain software documentation, training courses, and skill assessments for Acumatica ERP. Collaborate with subject matter experts, update content for software releases, improve legacy materials, review UI text, resolve learner issues, and use AI-assisted tools to enhance content quality and efficiency. The role also triages documentation requests, supports team processes, and communicates with external stakeholders.

Lead Acumatica’s partner marketing strategy and team supporting VAR, ISV, and alliance partners. Oversee global partner programs, integrated campaigns, marketing platforms, AI-enabled tools, communications, executive partner relationships, enablement, performance reporting, and budget management. Collaborate with senior marketing, sales, and partner strategy leaders while coaching employees, contractors, and agencies and driving innovation across the partner marketing technology stack.

Provide post-go-live strategic and operational ERP consulting to Acumatica customers: optimize business processes, advise on architecture, integrations, reporting, upgrades, manage relationships, drive adoption and identify upsell opportunities while partnering with support, engineering, services and ISV teams.

Design, execute and maintain automated and exploratory tests for web applications. Develop automated test cases integrated with CI, analyze failures, collaborate with developers and analysts, and improve QA processes and coverage.

Lead corporate FP&A including monthly close and board reporting, consolidate and analyze financial results, own annual planning and reforecast cycles, optimize Planful for forecasting/reporting, pilot AI automation, partner with functions on budgeting and decision support, prepare leadership presentations, and run ad-hoc analyses and projects.

Create and maintain clear documentation and training for Acumatica ERP, using AI-assisted tools. Design courses and assessments, collaborate with SMEs, update content for releases, review UI text, triage documentation requests, and improve team processes and tools.