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Sell Twilio communications solutions to enterprise customers across UK/Ireland/Northern Europe. Source and close new high-value accounts, manage complex, long-cycle deals, create pricing proposals, negotiate contracts, and build C-level relationships while meeting quota and maintaining strong customer satisfaction.

Lead Twilio's global analyst relations strategy across core and emerging enterprise tech portfolios. Build and manage a high-performing AR team, engage tier-one analyst firms, drive submissions for major market reports, coach executives for analyst interactions, partner cross-functionally with Communications, PMM, and R&D, and scale AR processes, budgets, and organizational structure to shape market narrative and inform product strategy.

Lead global revenue, AR, and CoGS accounting operations; design scalable revenue recognition and ERP/revenue automation workflows; manage SOX controls and audits; partner with GTM, Product, FP&A, and Technical Accounting; oversee complex contracts and drive process automation and variance analysis.

Lead technical pre-sales for Twilio's Communications Platform across EMEA: run discovery, demos, POCs, architecture design, RFP responses, and enablement. Build trusted advisor relationships, present solutions, and collaborate with sales, partners, and services to win strategic accounts.

Sell Twilio communications solutions into enterprise prospects and existing customers across UK/Ireland/Northern Europe. Source and qualify new accounts, drive ACV, create pricing proposals, negotiate contracts, manage long sales cycles, and build C-level relationships to close high-value deals while maintaining customer satisfaction.

Lead and mentor a senior engineering team to design and operate Twilio's low-latency, high-throughput voice media processing stack. Drive architecture and technical roadmaps, ensure reliability and performance under strict SLOs, balance feature delivery with technical debt reduction, and collaborate across product and platform teams to scale global real-time media systems.

The Senior Network Engineer at Twilio will build, operate, and maintain global network infrastructure, ensure performance monitoring, troubleshoot issues, and collaborate on security and future network needs.

The Software Architect (L6) will define and drive architectural vision, solve complex technical challenges, mentor engineers, and align teams across Twilio.

The New Business Account Executive will drive customer acquisition, partner with enterprise clients, and lead complex sales cycles across Twilio's portfolio.

Lead and improve Support Escalations by coaching and onboarding team members, managing critical customer incidents and executive communications, driving post-mortems and leadership-facing reporting, and delivering cross-functional projects and process improvements to reduce escalations and improve OKRs.