Top Tech Jobs & Startup Jobs

Lead and grow a team of Strategic Account Executives across Southern Europe to expand existing Twilio customer relationships, drive consumption-based revenue, forecast and manage territory plans, coach on engagement strategies, and collaborate cross-functionally to launch new customer use cases and ensure customer success.

Lead design and build of a 0-1 Identity Graph platform for real-time identity resolution. Own architecture, implement high-performance synchronous read models, build data pipelines, enforce PII privacy boundaries, ensure production resilience and observability, and mentor engineering teams while aligning cross-team stakeholders.

Design, implement, operate and scale low-latency, high-throughput real-time backend services for Voice. Own services through full SDLC including requirements, design, CI/CD, monitoring, on-call support, incident response, and cross-functional collaboration to deliver robust, scalable solutions.

Design, build, and operate highly available, high-throughput backend services for Twilio SendGrid. Modernize Go-based microservices, manage dual-cloud AWS/Azure infrastructure with Terraform, improve observability and reliability, mentor engineers, and balance feature delivery with platform refactoring.

Lead architecture and roadmap for Twilio's Compliance Experiences platform, modernizing legacy systems into cloud-native microservices. Drive AI-augmented development, design high-availability APIs and data systems, mentor senior engineers, ensure regulatory-compliant developer experiences, and lead incident remediation and cross-team technical strategy.

Build and own backend identity APIs and core authentication flows for scale. Partner with product and engineering leadership, author design docs, improve production resilience and observability, handle incident response and on‑call, collaborate across teams, and mentor other engineers.

Lead end-to-end technical customer engagements for Twilio products: set scope, manage budget/timeline, design solutions, coordinate delivery teams, troubleshoot integrations, and drive adoption and revenue.

Own onboarding and compliance products for Senders and Numbers. Gather requirements, translate to user stories, drive roadmap, partner with engineering and GTM, launch products, and run data-driven reviews to measure adoption and revenue against success metrics.

Senior HRBP advising SVP and VPs across GTM, Partners, and Strategic Growth. Drive workforce planning, organizational design, succession, AI-driven people analytics, change leadership, and executive coaching to scale global teams and improve operational performance.

Provide advanced account administration and billing support for Twilio and SendGrid customers. Investigate billing, pricing, usage, and reconciliation issues; manage escalations; partner cross-functionally with Customer Success, Sales, Engineering, and Product; mentor peers, create technical content, and drive continuous improvement using data and customer feedback.