Top Tech Jobs & Startup Jobs

Embed with enterprise customers to scope, build, and deploy production-grade solutions. Lead POC workshops and hackathons, write production code (Python/TypeScript/Node), ensure security/compliance, create reusable reference implementations, and feed field insights back to R&D to accelerate adoption and ARR.

Design, implement, operate and scale low-latency, high-throughput real-time backend services for Voice. Own services through full SDLC including requirements, design, CI/CD, monitoring, on-call support, incident response, and cross-functional collaboration to deliver robust, scalable solutions.

The Staff Software Engineer will architect and implement scalable data systems, collaborate with teams, mentor engineers, and ensure data integrity.

Provide advanced account administration and billing support for Twilio and SendGrid customers. Investigate billing, pricing, usage, and reconciliation issues; manage escalations; partner cross-functionally with Customer Success, Sales, Engineering, and Product; mentor peers, create technical content, and drive continuous improvement using data and customer feedback.

Design, build, and maintain compliance program workflows, carrier integrations, frontend UIs and backend APIs for high-volume, highly available messaging systems. Develop scalable solutions, operate cloud services, collaborate cross-functionally, and drive architecture and quality improvements.

Design, implement, and operate cloud-native distributed systems and microservices to deploy machine learning-driven anti-fraud/anti-abuse solutions at scale. Contribute to architecture, SLO/SLI monitoring, code quality, documentation, cross-functional collaboration, and on-call rotations.

Design, build, and operate core billing platform services and REST APIs at scale. Implement new features and services, ensure reliability and observability, troubleshoot production issues, own microservices and infrastructure lifecycle, collaborate with product and stakeholders, and follow full SDLC with documentation and testable code.

The Senior Strategic Account Executive will manage key customer relationships, develop account strategies, grow revenue, and collaborate cross-functionally to drive sales for major accounts in Asia.

Provide customer-facing technical support for Twilio Accounts & Billing via Zendesk, phone, chat, and Slack. Triage and resolve routine requests, document interactions, meet SLA targets, leverage AI/tools and runbooks, escalate complex issues, and contribute to knowledge articles.

Lead a senior engineering team building Twilio's low-latency, high-throughput media processing stack. Define architecture, ensure reliability and performance under strict SLOs, mentor engineers, balance technical debt and features, own service metrics, and align media platform capabilities with the broader Voice strategy.