Top Tech Jobs & Startup Jobs

Own onboarding and compliance products for Senders and Numbers. Gather requirements, translate to user stories, drive roadmap, partner with engineering and GTM, launch products, and run data-driven reviews to measure adoption and revenue against success metrics.

Senior HRBP advising SVP and VPs across GTM, Partners, and Strategic Growth. Drive workforce planning, organizational design, succession, AI-driven people analytics, change leadership, and executive coaching to scale global teams and improve operational performance.

Provide advanced account administration and billing support for Twilio and SendGrid customers. Investigate billing, pricing, usage, and reconciliation issues; manage escalations; partner cross-functionally with Customer Success, Sales, Engineering, and Product; mentor peers, create technical content, and drive continuous improvement using data and customer feedback.

Lead technical pre-sales for strategic accounts: drive discovery, design architectures, deliver demos and POCs, propose solutions using Twilio APIs, mentor engineers, and partner with sales to secure technical wins.

Lead strategic sourcing for indirect categories (software, professional services, HR, events, travel). Develop category strategies, run RFI/RFPs, negotiate contracts, measure supplier performance, drive S2P improvements, and partner cross-functionally to deliver cost savings and supplier optimization.

Lead a LATAM technical support team to deliver excellent customer experience, hit operational KPIs, mentor and grow staff, manage escalations, optimize workflows using data tools, hire and onboard engineers, and partner with stakeholders to surface customer insights.

The Director of Strategic Accounts will lead a team focused on revenue growth in the healthcare sector, mentoring and guiding account executives. Responsibilities include pipeline management, customer engagement, and maintaining accurate CRM data.

Provide customer-facing technical support for Twilio Accounts & Billing via Zendesk, phone, chat, and Slack. Triage and resolve routine requests, document interactions, meet SLA targets, leverage AI/tools and runbooks, escalate complex issues, and contribute to knowledge articles.

Lead a team building Twilio's next-generation, low-latency/high-throughput media processing stack. Drive architecture and reliability, mentor engineers, balance technical debt and features, own performance and SLOs, collaborate across product and platform teams, and make key technology decisions for global real-time media systems.

The Social Media Specialist will create engaging content, manage social media channels, execute campaigns, and analyze program success. They'll foster community engagement and collaborate with stakeholders.