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Own and execute enterprise sales strategy to meet quota through solution selling of Talkdesk SaaS. Build relationships with CXO and senior stakeholders, manage complex deals and forecasting, provide market feedback to product teams, negotiate contracts, and prioritize customer needs across functions. Frequent travel (50%+) and a track record growing net-new enterprise revenue required.

Drive territory sales strategy to acquire new customers and grow revenue. Prospect and close deals with CTOs, engineering/IT leaders and technical end-users, partnering with Solution Engineers. Achieve quota by managing complex SaaS sales cycles, performing due diligence, and closing enterprise deals (>$50k ARR).

Lead technical engagement for enterprise customers, driving advanced product adoption, complex onboarding, and cross-functional delivery. Translate business needs into scalable architectures, manage end-to-end technical initiatives, mitigate risks, support renewals/expansions through data-driven value realization, and influence product roadmap and internal prioritization while enabling long-term customer success.

Senior technical lead for APAC partners driving partner enablement, co-selling, and technical leadership around Talkdesk CCaaS/CXA. Responsibilities include advanced demonstrations, solution design, ecosystem integrations, Agentic AI implementations, partner competency development, and regional representation with ~35-70% travel.

The Sales Development Representative will generate qualified sales opportunities through outreach, collaborate with teams, and maintain data accuracy in Salesforce while exceeding sales metrics.

The Solutions Engineer conducts research, discovers customer needs, specifies solutions, delivers presentations, scopes implementations, and collaborates with product management to meet customer requirements.

The Principal Consultant - Customer Enablement is responsible for leading implementations, consulting with enterprise clients, and enhancing product deployment while ensuring exceptional customer experience through training and collaboration with internal teams.

Design, build, and maintain scalable data integration pipelines and platform infrastructure using Snowflake, Airflow, Starburst, dbt, Kafka, and Fivetran. Ensure data integrity, performance, security, and collaborate with cross-functional teams to deliver high-quality data solutions and analytics support.

The Sr. Analyst, FP&A collaborates with senior management to create budgets, manage forecasts, and provide financial analyses, ensuring effective investment returns.

The Partner Technical Architect provides technical guidance and support to partners, assisting with implementations, training, and troubleshooting of the Talkdesk platform, particularly in AI features, while fostering strong partner relationships.