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The Manager of Content Design will lead a team of content designers, ensuring customer-centric product experiences. Responsibilities include mentoring the team, collaborating with cross-functional teams, managing project goals, and evolving team processes. The role emphasizes strategic vision, feedback facilitation, and operational excellence in content design.
As a Programmatic Specialist at SurveyMonkey, you will manage and optimize programmatic advertising campaigns across various platforms, conduct performance data analysis, troubleshoot issues, and collaborate with teams to develop effective ad strategies.
The Senior Salesforce Engineer will work with the Business Systems team to optimize the Salesforce platform, enhance user experience, and enable effective data flows across various systems including Salesforce and MuleSoft. Responsibilities include collaborating with operations leaders, solving complex business problems, and ensuring high-quality software development practices.
The IT Support Analyst will provide support for Mac and Windows systems, troubleshoot software and hardware issues, manage user accounts, and assist with onboarding and offboarding tasks. The role involves collaborating with teams to ensure effective IT operations and promoting technical education among employees.
The IT Support Engineer will provide exceptional support to internal stakeholders, managing Mac and Windows systems, mobile devices, and networking equipment. Responsibilities include troubleshooting software and hardware issues, supporting Azure Virtual Desktop, handling onboarding and offboarding tasks, maintaining IT equipment inventory, and assisting with IT documentation and training.
The Recruiting Coordinator/Office Coordinator role involves scheduling interviews, ensuring excellent candidate and employee experiences, maintaining data integrity in the applicant tracking system, and organizing in-office events. This hybrid position focuses 80% on recruitment and 20% on office management, requiring strong organizational skills and customer service orientation.
The Manager of Customer Success will lead a team of Customer Success Managers, focusing on enhancing customer experiences and driving product adoption. Key responsibilities include overseeing digital customer accounts, developing strategies for customer satisfaction and growth, monitoring customer data trends, and collaborating with cross-department teams to deliver measurable results.
The Senior Software Engineer will design and develop APIs and back-end applications while also focusing on front-end features to enhance customer experience. The role requires leading solutions on the AWS platform, ensuring application scalability, and participating in project management from inception to completion, while also engaging in oncall support.
The Senior Product Manager, Growth will lead initiatives to enhance customer acquisition and adoption of SurveyMonkey products. Responsibilities include driving subscription upgrades, defining experimentation roadmaps, analyzing performance metrics, leading cross-functional teams, and conducting market research.
As a Senior Product Designer, you will lead the innovation of the survey-taking experience, collaborating with global teams to discover customer needs and design product solutions. You will make data-informed decisions and work with colleagues across various teams to enhance product usage and business growth.
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