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Support Operational Account Managers with day-to-day account coordination, monitor trading performance, prepare reports and analyses, assist onboarding and training, track follow-up actions, resolve operational issues with internal teams, maintain accurate customer records, and contribute to process improvements.

The Trading QA Manager will ensure excellent customer experience by coordinating between internal teams, addressing client issues, monitoring service levels, and improving operational performance through KPI-driven reports.

Support Operational Account Management with day-to-day customer coordination, monitor trading performance, prepare reports and analyses, assist onboarding and training, track follow-up actions, resolve operational issues with internal teams, maintain accurate customer records, and contribute to process improvements and team initiatives.