Top Tech Jobs & Startup Jobs

The Manager of Account Management oversees the Customer Success Team, ensuring client satisfaction and product adoption while managing a portfolio of accounts and team performance.

The Account Manager ensures client satisfaction through effective relationship management, driving client success plans, reporting, and issue resolution in the healthcare sector.

Provide clinical expertise and enablement for Plan Operations and Implementation teams during client onboarding. Advise clients on drug spend, utilization, formulary compliance, and clinical programs; communicate formulary changes; create clinical marketing materials; analyze benefit designs and communicate reporting needs; act as clinical liaison to internal teams and recommend cost-saving clinical programs.

The Lead, Account Management focuses on customer success, managing a team to ensure client satisfaction and effective relationships, solving issues and supporting growth. Responsibilities include coaching team members, achieving performance metrics, and maintaining strong client relations.