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As a Technical Support Specialist at Samsara, you will assist customers with technical issues via phone and chat, collaborate with support teams, manage your workload effectively, and document customer interactions.
In this role, you will drive sales for Samsara's IoT solutions to mid-sized customers in the DACH region, managing the entire sales process. Responsibilities include strategic account mapping, prospecting, customer engagement, and collaboration with internal teams to overcome obstacles and ensure successful deals.
As a Renewals Specialist, you'll manage the customer renewal experience for our AE1 customer base, ensuring smooth transitions, facilitating negotiations, and reporting progress. This role focuses on enhancing customer satisfaction through operational efficiency and relationship building, while embodying Samsara’s cultural values.
The Mid-Market Account Executive role involves selling IoT solutions to mid-sized customers, managing sales processes from prospecting to close. Responsibilities include account mapping, outbound prospecting, customer engagement, and collaboration with internal teams to facilitate deals.
The Senior Security Engineer will design and maintain endpoint management tools, collaborate with the Security team on macOS configurations, improve the Enterprise Security posture, and work on escalated issues in collaboration with the Business Technology team.
The Sales Operations Coordinator at Samsara will provide operational support to the sales organization, manage accounts and opportunities, solve sales challenges, enforce sales processes, and collaborate with internal stakeholders. This role focuses on enhancing customer success and contributing to the team environment.
The Sales Contract Administrator will support the global sales organization by executing post-sales processes, troubleshooting invoicing and contract issues, and acting as an internal liaison among teams. Strong communication and problem-solving skills are essential for success in this collaborative role.
The Engineering Manager will lead and mentor a team in the Platform & Infrastructure organization, developing innovative solutions while ensuring operational excellence and a strong company culture. Responsibilities include driving project planning, enhancing customer experience through feature development, and employing a high standard of performance.
As a Senior Product Manager, you'll define product vision, develop roadmaps, and oversee feature delivery focusing on administrative user experiences. You'll collaborate with cross-functional teams, understand complex customer needs, and ensure product adoption and scalability, driving Samsara's platform evolution forward.
The role involves selling Internet of Things solutions to mid-sized customers by building relationships, understanding customer needs across various industries, and managing technical proof of concepts and negotiations with multiple stakeholders.
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