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Manage end-to-end implementation and adoption of Samsara’s IoT solutions for mid-market customers. Responsibilities include creating launch plans, tracking implementation progress and account health, delivering product training, demonstrating technology, resolving challenges, and coordinating with Sales, Support, Sales Engineering, and Product. The role requires strong customer communication, consultative implementation skills, technical product experience, stakeholder management, and fluency in English and French.

Leads Enterprise Implementation Consultants delivering complex, multi-site hardware, software, and API integrations for major enterprise accounts. Manages team performance, KPIs, coaching, hiring, executive stakeholder relationships, escalations, implementation logistics, process improvement, and cross-functional coordination with Sales, Support, Solutions Engineering, and Customer Success. Drives automation, customer adoption, renewals, expansion, and an inclusive high-performing team culture.

In this role, you will engage with mid-market customers, driving sales through cold calling and building relationships to close deals ranging from $20k to $100k.

The Account Executive will drive sales by building relationships with mid-market customers, managing trials, and executing complex negotiations while achieving sales quotas.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Own complex billing and contract cases for mid-market and commercial customers from initial report through resolution. Investigate discrepancies across contracts, order forms, CRM, billing, and finance systems; determine appropriate corrections, concessions, returns, refunds, or amendments; coordinate cross-functional teams; communicate with customers; and improve recurring billing processes through root-cause analysis and reporting.

The Account Executive will drive sales of IoT solutions to mid-sized customers through research, cold calls, and relationship building, focusing on deals ranging from $20k to $100k.

Lead go-to-market sales for Samsara’s AI products as an enterprise overlay specialist. Partner with account executives to develop pipeline, architect complex deals, run high-touch pilots, demonstrate customer ROI, and support early product adoption. The role also involves influencing product direction, sharing market insights, and creating scalable sales frameworks. Candidates need extensive complex full-cycle sales experience, direct AI commercial selling experience, a history of exceeding quotas on large transactions, and success navigating multi-stakeholder enterprise deals.

Lead go-to-market execution for Samsara’s AI Products as an enterprise overlay seller. Partner with account executives to develop pipeline, architect complex deals, run high-touch pilots, demonstrate customer ROI, and drive adoption. The role requires selling AI-based commercial models, navigating six-figure enterprise transactions, exceeding quotas, collaborating with product and GTM teams, and creating scalable sales frameworks for emerging products.

Lead a high-volume Scale Customer Success team serving mid-market and large commercial customers. Build segmentation strategies, digital and AI-driven engagement programs, playbooks, and lifecycle workflows to improve retention, expansion, adoption, and CSM productivity. Hire and develop CSMs, manage risk using data, collaborate with Sales and cross-functional teams, and personally handle critical customer escalations.