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Manages global partner program operations, including case resolution, workflow optimization, partner onboarding, content governance, certification reporting, AI-driven analytics, and financial processes. The role coordinates across Legal, Sales, Finance, and Product, uses Salesforce and Coupa, and delivers data-backed recommendations to leadership. It requires strong problem-solving, communication, adaptability, and experience supporting global channel or partner operations.

Own new-logo acquisition and account growth across West India, particularly Mumbai. Develop territory sales plans, generate and manage pipeline, close complex enterprise opportunities, and exceed quotas. Partner with sales engineers, channel teams, distributors, VARs, and Rubrik partners. Present data resilience and cybersecurity solutions in complex data center environments while providing market feedback and identifying new business opportunities.

Winter software engineering intern responsible for identifying software bottlenecks and designing, developing, testing, deploying, maintaining, and improving software. The role includes managing project priorities, deadlines, and deliverables while working on Rubrik’s Continuous Product Development team in Pune. Candidates must meet academic eligibility requirements and be available for an onsite internship from January through May 2027.

Design, develop, test, deploy, maintain, and improve software. Manage project priorities, deadlines, and deliverables while using technical expertise to identify and resolve bottlenecks in the software stack. The internship is onsite in Bangalore from January through May 2027 and is intended for self-starting computer science students graduating in 2027 from circuital branches.

Assists with planning and executing technical programs and product delivery initiatives across the Engineering organization. Responsibilities include maintaining project plans, tracking milestones and KPIs, preparing dashboards and reports, communicating status to stakeholders, coordinating meetings, identifying risks, supporting mitigation plans, and documenting process improvements. The intern collaborates with Engineering, Product, and Customer Support teams to help deliver features and improve development, validation, and deployment processes.

Leads and develops a team of Customer Success Managers responsible for customer activation, adoption, retention, and satisfaction. The role oversees coaching, performance management, customer escalations, risk mitigation, process improvement, forecasting, and cross-functional alignment with Sales, Renewals, Product, Engineering, and Support. It requires strong SaaS customer success leadership, technical knowledge of data protection and cloud security, executive communication, and data-driven decision-making.

Manage enterprise SaaS customers by driving product activation, adoption, retention, and successful onboarding. Act as a trusted advisor, deliver technical demonstrations and product tours, analyze usage data to identify churn risks, coordinate with Support and Engineering, facilitate updates and roadmap discussions, document customer interactions, and align product value with customer objectives.

Leads Rubrik’s North American renewals business from Bangalore, managing and developing a high-performing renewals team. Responsibilities include executing renewal processes, forecasting bookings and retention metrics, managing pipeline quality and churn risk, supporting customer escalations, collaborating with Sales, Customer Success, Finance, and Deal Strategy, and developing renewal playbooks. The role requires strong people leadership, negotiation, analytical, communication, and operational skills.

Leads a global technical customer support organization serving U.S., APAC, and EMEA customers. Responsibilities include managing support engineers, developing staff, monitoring performance and KPIs, improving service delivery, handling escalations, analyzing support metrics, identifying automation opportunities, and collaborating with Sales, Marketing, Engineering, QA, and IT to improve customer satisfaction and support quality.

Leads the AMER Global Deal Desk, overseeing complex deal structuring, pricing, discounting, margin guidance, financial and business-risk analysis, approvals, and commercial compliance. Manages and develops deal desk personnel, partners with Sales, Legal, Finance, Delivery, and Operations, and drives scalable processes, AI-enabled workflows, training, enablement, and continuous improvement to support efficient, high-quality deal execution.