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Leads weekend Sev1 and critical customer escalations across global regions. Acts as incident commander, coordinates support and engineering teams, communicates with executives and enterprise customers, manages follow-the-sun handoffs, and drives post-incident reviews and systemic risk reduction. Requires strong incident leadership, technical understanding of enterprise infrastructure, clear communication, operational discipline, and availability for a fixed Thursday-Monday shift in Bangalore.

Leads Federal sales operations by managing forecasting, pipeline inspection, reporting, sales metrics, KPIs, process improvements, and cross-functional initiatives. Partners with sales leaders to identify business risks, improve territory and account alignment, coach teams on systems and processes, and provide actionable insights for growth. Requires extensive sales operations or analytical experience, public sector experience, and proficiency with sales planning, CRM, and reporting tools.

The Sales Development Representative will prospect and qualify net-new leads, set appointments for field AEs, support channel and marketing campaigns, present introductory virtual demos, manage renewals/upsells as needed, and use sales enablement tools to drive pipeline. Role is based in Chicago and focuses on developing sales skills and advancing into field roles.

Partners with Product leaders to solve ambiguous business problems through forecasting, modeling, segmentation, cohort analysis, scenario analysis, dashboards, and executive insights. Owns analytical initiatives from problem framing through implementation and measurable outcomes. Uses SQL across large enterprise datasets and applies generative AI and LLM tools to analyze structured and unstructured data, while validating AI-generated outputs. Prioritizes analytics requests, improves recurring workflows, and communicates recommendations to senior stakeholders.

Supports security engineering across cloud and endpoint environments, including security-tool configuration, tuning, health checks, automation, API integrations, reporting, and findings cleanup. Uses Splunk for log and telemetry analysis and assists with investigations. Participates in security reviews and maintains technical documentation, standards, diagrams, and runbooks. The role is designed for early-career engineers with foundational knowledge of Linux, networking, security concepts, scripting, and public cloud platforms.

Direct global treasury and capital markets strategy, including capital structure, liquidity, financing transactions, investment portfolios, foreign exchange hedging, and capital allocation. Advise the CFO, Board, and Investor Relations on financing, share repurchases, and M&A. Manage banking, investment, and rating agency relationships; negotiate financing terms; and partner with FP&A, Accounting, Tax, and Legal to optimize working capital, controls, and treasury operations.

Build and productize shared developer tools for hyperscale engineering workflows. Develop Python and C++ software in Linux environments, create REST, gRPC, and CLI interfaces, use AI-assisted development, and improve developer velocity through engineering metrics. Responsibilities include architecture, reliability, observability, incident response, code reviews, technical roadmap collaboration, and mentoring junior engineers. The role is primarily in-office in Santa Clara.

Lead technical pre-sales activities for enterprise storage solutions across Washington, Oregon, and Idaho. Partner with sales teams, account managers, and channel partners to understand customer needs, design architectures, conduct evaluations and benchmarks, respond to RFPs, and deliver technical presentations. Provide expertise in storage, distributed systems, cloud-native technologies, networking, Linux, and virtualization while supporting competitive positioning, interoperability testing, and revenue growth.

Lead quality assurance for FlashBlade and FlashArray releases by planning and executing automated, manual, interoperability, upgrade, and system testing. Diagnose test failures and customer issues across hardware/software stacks, perform root-cause analysis, document defects, identify test gaps, and develop Python-based automation and testing tools. The role requires deep storage systems expertise, knowledge of storage protocols and virtualization, hands-on lab experience, and strong QA methodology.

Serve as the technical expert throughout enterprise sales cycles for storage and data platform solutions. Partner with sales teams, account managers, specialists, and channel partners to understand customer needs, design architectures, lead evaluations and benchmarks, configure systems, respond to RFPs, and deliver technical presentations. Advise customers on storage, cloud-native, networking, virtualization, and distributed computing environments while supporting new business, competitive positioning, interoperability testing, and revenue growth.