Top Tech Jobs & Startup Jobs

The Staff Program Manager will drive cross-functional initiatives, ensuring program readiness and successful market delivery while collaborating with various teams and improving processes.

Coordinate and triage IT support tickets, monitor queues and SLAs, provide first-level end-user support, communicate with customers, escalate as needed, maintain documentation, update KPI dashboards, and develop JIRA dashboard analytics to improve support performance across studios.

Lead social performance reporting and social listening to measure communications impact. Analyze large social, web, and media datasets; build metrics, models and dashboards; translate quantitative and qualitative insights into executive-ready recommendations. Partner with PR, studios, marketing, and cross-functional teams to inform strategy and optimize communications.

Lead organizational change for finance transformation initiatives: develop change strategies, stakeholder assessments, communications, training, adoption metrics, readiness dashboards, and playbooks while partnering with Finance, IT, HR, and executives to drive adoption and measurable outcomes.

Lead organic discoverability strategy for a major PlayStation portfolio across Search and AI experiences. Develop and execute SEO and GEO strategies, run keyword/entity research, optimize technical and on-page SEO, partner with Analytics and Engineering to prioritize and implement platform improvements, design experiments, and coach junior specialists to drive measurable growth in visibility and discovery.

Provide operational coordination and documentation support to the Network Planning team: maintain trackers, Jira and Confluence content, validate network data, coordinate suppliers and procurement, manage contract renewals, and identify process improvements using data and AI tools.

Execute end-to-end functional, integration, regression, and release validation testing for iOS apps. Create test plans, run manual and automated tests on simulators, devices, and cloud platforms, validate APIs, investigate failures, write actionable defect reports, and work with engineers and SDETs to expand automation and support CI/CD pipelines.

Lead experimentation in user migration and marketing strategies, applying advanced statistical techniques and causal inference methods to drive business decisions.

The Senior Data Scientist will oversee experiment design and analysis for user migration initiatives, collaborating with cross-functional teams and utilizing advanced statistical methods for decision-making.

Provide frontline operational support for a global cloud gaming platform: triage and resolve tickets, perform routine maintenance, maintain SOPs and documentation, escalate incidents, collaborate with engineering, and identify automation and process improvements to meet SLAs.