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The Product Manager for Payments Experience will oversee strategy and execution to enhance payments for creators and fans on Patreon, collaborating with cross-functional teams to improve user experiences.

The Scaled Partner Manager will run scaled programs and manage a portfolio of top mid-market creators, ensuring personalized communication and support to help them grow their business on Patreon.

Run one-time strategic growth consults for small and mid-size creators, provide tactical recommendations, manage follow-up and outreach to ensure action, maintain a high-volume personalized calendar, track consults and pipeline, and help pilot new formats to scale 1:1 support.

Manage a portfolio of top creators to drive platform satisfaction, revenue growth, and product adoption through strategic 1:1 and 1:many engagements, data-driven insights, cross-functional collaboration, negotiation of complex deals, and operational discipline in CRM and documentation.

Lead Trust & Safety operations in Porto, ensuring safety protocols are followed and improving operational performance. Collaborate with local teams and represent their needs in broader decisions.

Design and implement scalable backend systems, collaborate with teams, and address performance bottlenecks while maintaining efficient code and APIs.

Lead analytics for Patreon's feed ranking and recommendations, conducting experiments, building metrics, and collaborating with various teams to enhance content discovery and engagement.

Lead the technical strategy for Patreon's backend platform, managing scalable distributed systems, APIs, and infrastructure. Collaborate with product teams and mentor staff engineers, emphasizing reliability and operational excellence.

Lead Patreon's product marketing: own positioning and messaging, drive go-to-market strategy and launches, surface market insights to influence roadmap, enable cross-functional teams, measure product marketing impact, and recruit and lead a Product Marketing team.

Design and deploy machine learning models for content relevance on Patreon. Collaborate with cross-functional teams, analyze data, and iterate on models for performance improvement.