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The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

The Project Manager II will manage project scope, time, costs, and communications for successful solution deployments with local and state governments, ensuring customer satisfaction and handling multiple projects simultaneously.

As a Sr. Software Engineer at OpenGov, you'll lead development of SaaS solutions for government agencies, utilizing cutting-edge AI technologies and modern frameworks. You'll collaborate with teams, mentor juniors, and ensure high-quality software delivery.

Lead engineering teams to innovate and build AI-driven SaaS solutions for local and state governments, focusing on architecture, collaboration, and operational excellence.

The Implementation Manager leads a team to ensure successful deployment of solutions, manages project execution, and enhances customer satisfaction while mentoring team members and ensuring process quality.

The Solutions Architect will execute QA, lead UAT, and design solutions for complex government software implementations, ensuring quality and technical accuracy.

The Community Operations Subject Matter Expert guides clients through product evaluations, conducts discovery sessions, and collaborates with cross-functional teams to resolve customer challenges and demonstrate product value.

The Implementation Analyst will execute configurations, translate requirements into solutions, and collaborate with teams for effective delivery of the Government App Builder platform.

As a Software Engineer III at OpenGov, you will develop SaaS solutions for government agencies, lead feature development, mentor junior engineers, and drive innovation using AI and modern technologies.