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Drive adoption, customer success, and retention for Auth0 enterprise accounts. Advise engineering, architecture, security, and application teams on CIAM implementations, troubleshoot complex deployments, develop proofs of concept, support product launches, create technical enablement materials, and provide feedback to Product Management. The role requires hands-on full-stack development, identity protocol expertise, threat mitigation knowledge, and the ability to lead multiple technical customer engagements.

Automate cloud infrastructure and SaaS platform testing while supporting SRE, developer productivity, and operations teams. Develop functional, non-functional, end-to-end, and system test automation, tools, test plans, configurations, and lab environments. Diagnose defects with developers, improve testing processes, provide quality assurance services, and participate in on-call support. The role requires cloud, Kubernetes, Terraform, monitoring, Linux, database, performance testing, and scalable systems expertise.

Lead technical pre-sales for complex enterprise accounts, partnering with Account Executives to uncover business challenges, conduct discovery, present technical concepts, differentiate Okta’s identity platform, and drive evaluations to technical closure. Advise CISOs, security leaders, architects, and application owners on identity security, AI agent visibility, modern authentication, IGA, PAM, and Zero Trust architecture while tying solutions to risk reduction, cost savings, and operational resilience.

Develop and maintain highly available distributed datastore infrastructure for the Auth0 platform. Build tools enabling teams to deploy and manage datastores, research technologies, improve reliability and security, and lead cross-team initiatives. The role includes design and code reviews, performance analysis, operational improvements, cloud infrastructure management, and participation in an on-call rotation.

Serve as a trusted technical advisor for key accounts using Auth0 and Okta. Design scalable customer identity architectures, build prototypes and demos, test REST APIs with Postman, troubleshoot integrations, and resolve complex developer and architectural issues. Lead technical workshops, create code samples and enablement materials, advocate for customer needs with product and engineering teams, and mentor TAM peers. The role requires deep expertise in OAuth, OIDC, APIs, web development, CIAM, and workforce identity.

Build and evolve Okta’s Identity Security Fabric for AI agents. Responsibilities include developing authorization and policy decision engines, integrating Cedar-based policy authoring, validating delegated identities, implementing audit logging, and delivering secure backend services and frontend interfaces. The role also drives architecture, AI-native development practices, reliability, observability, technical debt reduction, and engineering mentorship while partnering with Product and Design.

Leads the architecture and development of scalable frontend software for Okta’s AI agent access policy platform. Responsibilities include designing and shipping production-grade React and Express applications, testing, monitoring, code reviews, technical debt reduction, cross-functional collaboration, and mentoring. The role focuses on secure, high-performance user interfaces and identity-aware access management features for enterprise customers.

Lead the Agent Access Policies engineering team, overseeing performance, career development, hiring, technical strategy, roadmap execution, and cross-functional delivery. Drive secure, scalable agent identity and access policy solutions, emphasizing quality, testing, automation, operational excellence, and AI-enabled software development. Partner with product and technical leaders to deliver least-privilege, runtime-enforced access controls for AI agents and enterprise resources.

Leads Okta’s global paid media and performance marketing organization, defining strategy across search, social, programmatic, ABM, and emerging channels. Owns multimillion-dollar media investment, pipeline contribution, attribution, ROI, agency governance, and executive alignment. Builds global teams and operating models while advancing AI-driven audience modeling, bidding, creative, measurement, and developer acquisition. Partners with marketing, sales, finance, product, analytics, and data engineering teams to connect media investment with revenue and customer acquisition efficiency.

Own semi-monthly multi-state payroll operations, including compensation, equity, benefits, deductions, garnishments, tax compliance, audits, reconciliations, and year-end reporting. Investigate discrepancies, support employee escalations, maintain internal controls, and automate payroll reporting using Workday, Excel, Alteryx, and related tools. Collaborate with People Operations, Total Rewards, HR, Stock Administration, and Accounting across US and broader Americas entities.