Top Tech Jobs & Startup Jobs

Operate, maintain, and improve Lyft's logging and metrics infrastructure. Build tooling to automate platform operations, define SLOs, monitor metrics, support incident response and on-call rotations, collaborate with engineering teams on observability, document processes, and automate repetitive tasks to improve reliability and scalability of distributed systems.

Build and maintain Lyft's ETA prediction system: analyze data, prototype ML and non-ML solutions, develop statistical/ML/optimization models, trade off accuracy versus production/runtime, write scalable production-quality code, participate in design/code reviews, on-call support, and incident triage.

Own month-end close and financial operations for fleet rental business, manage cash and reconciliations, build SOPs and financial models, support Salesforce administration and reporting, identify process improvements and partner cross-functionally to resolve invoice and operational discrepancies.

Lead Planning & Central Operations for Customer Care, overseeing forecasting, workforce management, vendor relationships, readiness for product launches, financial discipline, and cross-functional integrations. Build staffing and capacity models, drive investment cases and OKRs, manage BPO governance and SLAs, and hire and develop teams to scale support operations and AI-driven transformation.

Lead day-to-day operations of a 24/7 AV depot: manage vehicle flow, resources, SOPs, KPIs, safety, on-site teams, vendor and partner relationships, and continuous process improvements to maximize fleet uptime and scalability.

Investigate and mitigate third-party fraud by developing detection strategies, real-time rules, dashboards, and customer-friendly policies. Collaborate with product, data science, engineering, and operations to prioritize, implement, and measure fraud prevention while balancing user experience.

Own and manage Lyft's airport partnerships across the Northeast region. Serve as primary contact for airport authorities, negotiate and implement agreements, coordinate cross-functionally to deliver on airport requirements, handle day-to-day operational requests, launch new airports and agreements, and maintain accurate internal systems and records.

Provide high-level executive support for three senior leaders: manage complex calendars, travel, and communications; plan events and offsites; project-manage org initiatives; handle budget and expenses; partner with Office Ops and IT; and mentor fellow Executive Business Partners to ensure smooth operations.

As a Data Analyst in People Analytics at Lyft, you'll manage data requests, build ThoughtSpot dashboards, and enhance insights using AI capabilities. You'll collaborate with HR to craft metrics and translate findings into actionable insights for leadership.

Lead architecture and technical roadmaps for Lyft Business platform. Own large-scale distributed systems reliability, observability, performance, and cross-team delivery. Mentor engineers, drive tech debt reduction, establish deployment/on-call best practices, and align product, design, and operations to deliver enterprise integrations and rider/admin experiences.