Top Tech Jobs & Startup Jobs

Own and grow enterprise accounts in Japan's Digital Native and Retail segment. Manage full sales cycle from prospecting through rollout and adoption, coordinate pre/post-sales resources, build and execute account plans, partner with channel organizations, maintain accurate pipeline and forecasts, analyze wins/losses, and act as the customer voice to inform product and go-to-market improvements.

Lead strategic analysis for Americas sales: forecast and pipeline analysis, capacity planning, territory carving, quota setting, and ad hoc reporting. Partner with regional sales leaders and prepare presentations for the CRO to turn complex sales data into actionable recommendations that improve forecast accuracy and pipeline coverage.

Founding engineer for the glab CLI: own architecture, implement terminal-first features in Go, collaborate across Developer Clients, steward the open-source project, shape product roadmap, maintain cross-platform compatibility, and contribute TypeScript/JavaScript developer tools when needed.

Lead technical direction for a greenfield team building agentic/LLM-backed systems to reduce SDLC friction. Drive discovery through shipping, apply distributed-systems judgment at scale, mentor engineers, own technical hiring and cross-team alignment, and evaluate correctness and safety of agentic workflows.

Build reliable AI-powered, agentic backend systems to remove friction across the software development lifecycle. Design multi-step orchestration, safety checks, and evaluation tooling; apply distributed-systems judgment; work across GitLab codebases and with a distributed team to productionize solutions that may become customer-facing.

Serve as a trusted technical pre-sales advisor to financial services customers, leading technical discovery, demos, POCs/POVs, solution design, and workshops. Map GitLab and cloud-based DevSecOps capabilities to regulatory, security, and business requirements, collaborate with sales and product teams, and drive platform adoption and long-term customer advocacy.

Maintain and improve reliability, scalability, and automation for user-facing production systems. Build infrastructure tooling, operate Kubernetes-based services, write IaC, participate in on-call and incident response, and advance observability and runbooks to reduce toil and improve platform reliability.

Provide technical support for Self-managed and GitLab.com customers across shifts. Troubleshoot Linux systems, reproduce and escalate bugs, write documentation and support content, create merge requests to fix issues, collaborate with Product/Engineering/Infrastructure teams, and participate in on-call rotations and hiring activities.

Provide hands-on support for self-managed and SaaS GitLab customers across shifts: troubleshoot Linux systems, reproduce bugs, write fixes or merge requests, create documentation, collaborate with product and engineering, participate in on-call rotations and hiring processes.

Manage end-to-end renewals for a defined SaaS customer portfolio: drive renewal strategy, negotiate contracts and pricing, forecast renewals, reduce churn, identify upsell opportunities, and collaborate with Sales, Customer Success, Finance, Legal, and Product to ensure smooth, on-time renewals.