Top Tech Jobs & Startup Jobs

Lead and coach a team of Customer Success Managers across EMEA to drive adoption, retention, and expansion. Set goals, manage staffing and performance, build senior-level customer relationships, partner with Product and Engineering, oversee OKRs, improve processes and tools, and represent GitLab leadership while ensuring operational excellence.

Lead design and delivery of multi-cloud cell placement and orchestration systems; build and grow the cell infrastructure engineering team; own reliability, on-call, incident response, and cost-visibility; partner with platform, CI/CD, and agent teams; define cross-cloud routing, data residency, and developer tooling to enable teams to deploy on cell infrastructure.

Drive enterprise growth across the Southeast by owning strategic accounts, leading complex B2B SaaS/DevSecOps sales cycles, coordinating cross-functional teams, building C-level relationships, executing account plans, and forecasting pipeline to deliver Net ARR and long-term expansion.

Provide technical support for Self-managed and GitLab.com customers via tickets and calls; troubleshoot Linux systems and GitLab installations; write bug reports, documentation, and fixes; collaborate with Product, Development, Infrastructure, and Customer Success; participate in on-call rotations and hiring processes.

Senior individual-contributor who partners with enterprise and government customers in Singapore to drive GitLab adoption, shape multi-year DevSecOps and cloud platform strategy, resolve escalations, deliver technical enablement, and influence retention and expansion through executive-level engagement and measurable success plans.

Own a book of customers to drive adoption, retention, and growth by turning pre-sales plans into measurable outcomes. Advise on GitLab best practices, guide customers through the adoption journey, handle escalations with Product/Support, and stay current on GitLab releases. Collaborate cross-functionally to enable and expand customer use cases.

Lead end-to-end design for AI-powered developer tools at GitLab. Create flows, wireframes, prototypes, and high-fidelity interfaces for AI agents, chat, and code-assist features. Define success metrics, iterate with PMs and engineers, establish AI-specific design patterns in the design system, mentor other designers, and contribute to product strategy and research-informed decisions.

Drive partner-sourced Scale pipeline across EMEA by recruiting, enabling, and activating partners (distributors, resellers, hyperscalers). Build repeatable partner-led campaigns, account mapping, event strategies, and partner portals. Collaborate with account executives, field marketing, and regional leaders to forecast, report, and accelerate marketplace transactions to meet regional Scale growth targets.

Serve as a technical pre-sales advisor for GitLab in France: lead technical discovery, design solutions, run POCs/POVs and workshops, advise on DevSecOps and cloud practices, collaborate with account teams, and drive platform adoption and revenue growth.

Design and maintain people analytics reporting, dashboards, and data models; perform advanced statistical analyses and survey design; automate workflows and collaborate with stakeholders to translate insights into actionable recommendations.