Top Tech Jobs & Startup Jobs

Owns a portfolio of customers, guiding onboarding, adoption, retention, expansion, and business outcomes through the GitLab platform. Acts as a trusted technical advisor and liaison across Support, Product, Engineering, Sales, and Services. Develops customer success plans, manages escalations, recommends training, tracks goals and KPIs, and stays current on GitLab releases and DevSecOps practices.

Build GitLab code security capabilities spanning dependency analysis, SBOM and lockfile parsing, vulnerability detection, AI-assisted analyzers, and automated dependency remediation. Design evaluation harnesses, package analyzers for CI and AI workflows, improve security report accuracy, and extend ecosystem coverage. Own initiatives from design through delivery, mentor engineers, collaborate across product and engineering teams, document systems, and participate in on-call support.

Leads the architecture and delivery of GitLab’s static analysis engine and evaluation tooling. Owns program modeling, vulnerability detection quality, SAST rules, AI-assisted development guardrails, and benchmark validation. Sets technical direction, mentors engineers, coordinates complex initiatives, contributes to research and open source, and participates in on-call rotations. The role requires deep program analysis, application security, systems programming, performance optimization, containerized CI/CD, and experience building trustworthy LLM tooling.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Supports Workday and other People Technology systems by managing recurring processes, security roles, audits, configurations, testing, upgrades, reports, dashboards, documentation, and data loads. Partners with People Operations, HR business partners, and Talent Acquisition to resolve issues, improve processes, support SOX controls, train users, and deliver system enhancements in a remote environment.

Build, test, and maintain People systems automations and integrations across Workday, Greenhouse, Slack, Workato, Google Cloud, and internal tools. Develop Ruby or comparable scripting solutions, Slack apps, AI-powered workflows, and reliable CI/CD deployments. Monitor integration health, troubleshoot failures, follow security and SOX controls, and collaborate with People Technology, Security, IT, and AI Engineering teams. Use AI, LLMs, and MCP frameworks to streamline People operations and improve employee experiences.

Lead securities, public company reporting, corporate governance, entity management, and M&A legal work for GitLab. Manage SEC filings, proxy statements, board matters, equity plans, subsidiary governance, transactions, and outside counsel. Advise senior stakeholders on legal risks, maintain compliance processes, and create scalable legal playbooks, templates, and workflows. Collaborate with globally distributed cross-functional teams and train junior legal professionals.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Supports global benefits administration, especially for India, including enrollment, onboarding, billing, reporting, audits, data reconciliation, issue resolution, vendor coordination, and benefits events. Analyzes benefits data, maintains documentation, responds to employee inquiries, and recommends process improvements. Partners with Payroll, Finance, People Operations, People Technology, brokers, and vendors while developing deeper global benefits expertise.

Own a territory of SMB prospects and acquire new GitLab customers through inbound and outbound prospecting. Manage the full consultative sales cycle, from discovery and business-case development through negotiation and close. Build pipeline, meet customer and recurring-revenue targets, collaborate with sales and technical teams, analyze wins and losses, and improve acquisition playbooks. The role also requires learning GitLab’s DevSecOps platform and related technologies.