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The Customer Success Manager provides support to prospective and current customers, addressing inquiries, aiding training, and resolving complex issues across sales, insurance, and cybersecurity domains.

The Customer Success Manager will support customers by providing assistance, training, and addressing inquiries to enhance user experience on Coalition's platforms, while resolving complex issues and facilitating collaboration with internal teams.

The Cyber Claims Manager will handle cyber incidents, evaluate claims, coordinate with external partners, develop client relationships, and support business development efforts.

Lead digital forensics and incident response investigations for cyber incidents. Analyze security artifacts, produce reports, and improve response processes.