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Lead the AI Platform team, define AI strategy, deliver AI capabilities, mentor engineers, and foster a culture of innovation and collaboration.

Engage with existing customer accounts to drive growth by identifying opportunities, researching prospects, and conducting outreach. Collaborate with Sales and Customer Success teams to enhance product adoption and customer value.

Lead CaptivateIQ's customer advocacy, community, and Voice-of-Customer programs. Build case study and reference processes, manage G2/review strategy and customer Slack community, run CAB and customer engagement programs, synthesize VoC for Product/PMM/Sales, and partner with Demand Gen, Customer Success, and RevOps to drive install-base growth and expansion.