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The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.

As a Senior Software Engineer at Box, you will lead the development and maintenance of the Kubernetes platform, ensuring its stability and efficiency. Your responsibilities include deploying and managing Kubernetes clusters, improving infrastructure performance, implementing security best practices, and collaborating with developers and partner teams.

As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.