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The Level 3 Support Analyst - AI Specialist resolves complex technical issues for customers, focusing on AI solutions, troubleshooting, and collaborating with multiple teams. Responsibilities include investigating issues, mentoring junior staff, and providing 24/7 emergency support.

Design and implement full-stack features for a world-class UX team. Architect scalable systems, write tests across the pyramid, practice CI/CD, collaborate with product, and use front-end and back-end technologies to deliver customer-focused solutions.

Join a cross-functional team to design and build full-stack user experiences using React/TypeScript front-end and JVM back-end (Java/Kotlin, Spring). Lead architecture, CI/CD, testing at all levels, and infrastructure work with Docker, Kubernetes and Terraform. Collaborate with product, deliver scalable solutions, and establish best practices.

Lead manual and exploratory testing for Anaplan's web platform: define and execute test strategies, identify and track defects, validate cross-browser and UI behavior, collaborate with product and engineering to ensure quality throughout development, and help apply web QA best practices.

Lead and grow an AI/ML engineering team; define and execute AI roadmap; architect and deploy production-grade AI systems on cloud (AWS/Azure/GCP); establish MLOps and CI/CD for ML, model monitoring and governance; translate product requirements into technical solutions; apply LLMs, prompt engineering, agentic architectures, and time-series forecasting for enterprise planning.

Drive enterprise sales across India: manage end-to-end complex SaaS/PaaS deals, build pipeline, engage C-level stakeholders, partner with solution consultants/CS/partners, forecast revenue, and expand business within new and existing accounts.

Drive enterprise sales across India by owning end-to-end sales cycles, building pipeline, engaging C-level executives, positioning Anaplan solutions, and partnering with internal teams and partners to close large, complex ACV deals and expand customer adoption.

Lead technical presales for enterprise AI solutions: drive discovery, architect AI-infused planning demos and proofs-of-concept, coordinate with product and GTM teams, and evangelize GenAI, agentic frameworks, forecasting, optimization, and data integration to large customers.

Lead presales technical engagements for Anaplan's AI-infused planning platform. Architect AI solutions, run technical discovery, build demos/POCs and workshops, collaborate with product and sales, and drive AI-focused opportunities to close with enterprise customers.

Lead technical presales for Anaplan's AI-infused planning platform: architect AI solutions, run technical discovery, build demos/workshops and proofs-of-concept, collaborate with product and sales teams, and drive complex enterprise AI opportunities to close while representing customer needs to product/engineering.