Lead and execute technical strategy for logistics/warehousing platforms: audit systems, manage integrations, ensure platform reliability, coach and grow the engineering team, and deliver scalable automation and onboarding of supply-chain integrations.

Manage end-to-end operational relationships for assigned eCommerce customers: diagnose and resolve fulfillment, inventory, systems, and CX issues; lead cross-functional execution, present data-driven improvement plans, implement process improvements, and maintain customer health metrics.