Develop and execute B2B customer lifecycle marketing campaigns focused on product adoption, retention, renewals, advocacy, and account expansion. Partner with sales, customer success, events, and revenue operations teams; manage customer events, advisory boards, and advocacy programs; support the annual conference; and analyze campaign performance to improve ROI, pipeline, and retention outcomes.

Leads DevOps, SRE, cloud infrastructure, and database operations teams. Owns cloud services strategy, infrastructure reliability, CI/CD, deployment automation, cloud migrations, networking, security, FinOps, observability, incident response, disaster recovery, and database optimization. Partners with engineering, security, and business stakeholders to deliver scalable, secure, highly available, and cost-effective enterprise cloud services.