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Build and operate scalable payment systems for Cloudbeds’ global hospitality platform. Responsibilities include developing PHP applications and event-driven microservices, integrating secure partner APIs, optimizing databases, using modern cloud infrastructure, and applying observability, automated testing, security, and compliance best practices. The role requires collaboration with engineers, leadership, and nontechnical stakeholders on highly visible projects.

Generates qualified sales pipeline by researching hospitality prospects, conducting outbound and inbound lead qualification, booking demos for Account Executives, and maintaining accurate Salesforce account and property data. The role also supports event and campaign outreach, manages territory pipelines, documents complex account hierarchies, and explores AI-powered prospecting and enrichment tools.

Build and operate secure, scalable payment systems for global hospitality customers. Responsibilities include developing PHP web applications and event-driven microservices, integrating partner APIs, optimizing databases, using modern cloud infrastructure, ensuring observability and compliance, and applying software engineering best practices. The role requires collaboration with engineers, leadership, and nontechnical stakeholders to deliver reliable payment solutions.

Build and operate scalable payment systems for a global hospitality platform. Responsibilities include developing PHP applications and event-driven microservices, integrating secure partner APIs, optimizing databases, using modern cloud infrastructure, and applying observability, automated testing, security, and compliance practices. The role requires ownership of system reliability, collaboration with technical and business stakeholders, and strategic architectural decision-making.

Build and operate scalable payment systems for global hospitality customers. Responsibilities include developing secure, maintainable, well-tested software; integrating complex partner APIs; designing event-driven microservices; optimizing databases; applying observability and secure-by-design practices; and collaborating with engineering peers, leadership, and stakeholders on highly visible projects.

Drive new-client acquisition and ARR growth among independent hotels and hotel groups. Build and execute consultative sales strategies, independently develop pipelines, deliver virtual presentations, manage forecasts and long-term opportunities in Salesforce, represent Cloudbeds at industry events, build partnerships, and provide market feedback to leadership, product, and marketing teams. Maintain post-sale relationships that generate referrals without owning account management.

Own post-launch hypercare for clients going live on the Cloudbeds platform: manage high-priority ticket queues, troubleshoot integrations and live data flows, run intensive follow-ups, use AI tools and CRM to resolve issues, and transition clients to long-term success owners.

Architect and improve AWS infrastructure, build and maintain Kubernetes platforms, automate provisioning with infrastructure as code, and support CI/CD delivery. The role improves security, reliability, scalability, performance, and quality while helping development teams apply DevOps practices. Responsibilities include application and environment configuration, production support, and participation in an on-call rotation.

Architect and improve AWS infrastructure, build and automate Kubernetes platforms, develop IaC and CI/CD pipelines, and support production deployments. The role focuses on system security, reliability, scalability, performance, and configuration while enabling engineering teams with DevOps best practices. Responsibilities include production on-call support, application and environment configuration, and infrastructure support for product development projects.

Lead end-to-end onboarding projects for mid-market hospitality SaaS customers from sales handoff through go-live, adoption, and transition to Account Management. Define scopes, timelines, milestones, and deliverables; coordinate cross-functional teams; lead customer meetings; manage risks and escalations; and monitor adoption, training, and utilization metrics. The role requires Thai and English fluency, hotel operations experience, strong project management, customer relationship skills, and occasional onsite travel within Thailand.