Top Tech Jobs & Startup Jobs

Design, build, and operate customer-facing AI platform services and agentic workflows primarily in Python. Develop orchestration, tool execution, state management, evaluation, tracing, observability, and quality feedback systems. Integrate AI capabilities with PHP and Java services while ensuring reliability, scalability, security, latency, cost efficiency, and maintainability. Collaborate with product, design, data, security, and engineering teams, and provide technical leadership through architecture, code reviews, mentorship, and operational ownership.

Design, build, and operate production AI platform services and customer-facing features primarily in Python. Develop agent runtimes, workflow orchestration, tool execution, evaluation, tracing, observability, and quality feedback systems. Integrate LLM workflows with PHP and Java services while ensuring reliability, scalability, latency, cost efficiency, security, and maintainability. Collaborate cross-functionally, provide technical leadership, review code, mentor teammates, and operate distributed systems using PostgreSQL, SQS, gRPC, REST APIs, Docker, Kubernetes, and AWS.

Build and operate production AI platform services and customer-facing features primarily in Python. Develop agent runtimes, workflow orchestration, tool execution, evaluation, tracing, and observability systems. Integrate LLM workflows with distributed services and polyglot PHP and Java systems while optimizing reliability, latency, scalability, cost, and model quality. Provide technical leadership, architecture guidance, code reviews, mentorship, and cross-functional collaboration.

Build and operate customer-facing AI platform services and agentic workflows primarily in Python. Develop tool orchestration, state management, evaluation, tracing, observability, and reliable LLM-powered product features. Integrate with PHP and Java systems, PostgreSQL, SQS, gRPC, REST APIs, cloud infrastructure, and containerized environments. Contribute technical leadership through architecture, code reviews, testing, debugging, mentorship, and collaboration across product, design, data, security, and engineering teams.

Lead and develop Thailand-based SMB onboarding teams, including coaches and accounting specialists. Drive coaching, performance, onboarding quality, customer satisfaction, adoption, and time-to-launch. Partner cross-functionally to improve implementation processes, customer lifecycle transitions, and operational consistency. Support complex customer engagements and escalations, leverage AI and scalable tools, and occasionally travel to customer properties for implementations and go-lives.

Creates and publishes professional hospitality websites through an in-house builder, managing onboarding timelines for multiple customer accounts. Communicates with customers, coordinates website designers and internal teams, resolves issues, researches improvements, and handles escalations. Uses graphic design tools to align websites with customer branding, develops website content, maintains service records, and supports process improvement while delivering high-quality websites on schedule.

Leads and develops Thailand’s Account Management team, setting goals, coaching performance, monitoring customer health and retention KPIs, handling escalations, and improving customer outcomes. The role analyzes customer data, supports complex retention conversations, collaborates with Product, Partnerships, and Marketing, and represents the team in leadership meetings. It also involves customer-site travel as needed and requires strong hotel operations knowledge, customer success leadership, communication, analytical, and conflict-resolution skills.

Leads and develops Thailand’s SMB onboarding team, overseeing coaches and accounting specialists. Drives onboarding quality, adoption, customer satisfaction, and time-to-launch through coaching, performance management, cross-functional collaboration, process improvement, and escalation support. Partners with Customer Success, Sales, Product, Support, and Professional Services to improve customer lifecycle transitions and operational consistency. Provides occasional on-site support for complex implementations and go-lives.

Leads and develops Thailand’s Account Management team, ensuring strong customer relationships, retention, and team performance. Handles escalations, monitors KPIs and customer health, identifies churn-reduction initiatives, and collaborates with Product, Partnerships, and Marketing on launches and improvements. Requires hospitality or hospitality technology experience, hotel operations knowledge, customer success or account management leadership, analytical skills, and strong communication. The role is remote in Thailand with customer travel as needed.

Lead end-to-end onboarding projects for mid-market hospitality SaaS customers, from sales handoff through go-live, adoption, and transition to Account Management. Define timelines and deliverables, coordinate cross-functional teams, lead customer meetings, manage risks and escalations, and monitor adoption and onboarding success metrics. The role requires hospitality expertise, project management experience, multilingual communication in English, Portuguese, and Spanish, and strong customer relationship skills.