Top Tech Jobs & Startup Jobs

Leads Instructure’s NORAM K12 Customer Success organization, including managers, Customer Success Managers, and associates. Owns team development, organizational design, customer success strategy, adoption, expansion, renewals, forecasting, business reviews, executive relationships, escalations, and customer advocacy. Partners with Sales, Product, Marketing, Support, Services, and global Customer Success leaders to shape strategy, implement initiatives, and deliver measurable value to schools, districts, and state agencies.

Drive new business growth for Instructure’s Learning Platform across the GCC K-12 market. Responsibilities include building pipeline, developing sales strategies, managing complex sales cycles, preparing proposals and tenders, negotiating terms, forecasting performance, engaging institutional and government stakeholders, and consistently achieving sales quotas. The role requires regular regional travel and collaboration with Product and Customer Experience teams.

Manage medium and large customer renewal accounts, developing retention and expansion strategies, preparing complex quotes, forecasting renewals, and leading negotiations. Collaborate with Customer Success, Sales, Product, and Marketing teams to optimize account outcomes. Serve as a subject matter expert on quoting tools and CRM practices, maintain data integrity, track performance metrics, and identify process improvements.

Provides strategic consulting, coaching, professional development, and change leadership for institutions using Instructure products. The role develops curriculum and assessment strategies, creates adoption resources, supports Canvas LMS and Mastery Connect administration, guides product-related initiatives, trains educators and administrators, and builds stakeholder relationships to improve product adoption, engagement, and instructional outcomes.

Corporate Accounting Manager overseeing global accounting operations, month-end and quarter-end close, reconciliations, accruals, payroll, royalties, fixed assets, leases, SOX-compliant controls, and audit schedules. The role leads staff accountants, improves scalable accounting processes, integrates AI agents to automate close activities, supports systems implementations and M&A integrations, and partners cross-functionally to deliver accurate, audit-ready financials.

Leads the NORAM scaled Customer Success organization and defines global scaled and digital customer strategies. Builds teams, coverage models, customer journeys, lifecycle communications, and 1:many engagement programs. Partners with Sales, Renewals, Marketing, Product Marketing, Communications, and regional leaders to improve retention, expansion, adoption, and customer value. Uses AI, automation, analytics, and cohort-based insights to scale personalized engagement and establish global operating standards.

Own the content strategy and roadmap for Instructure’s Mastery Predictive Assessment and Mastery College Prep Assessment. Partner with psychometricians, content experts, customers, engineering, data, support, marketing, and sales to maintain assessment quality, guide product direction, gather insights, define requirements, and deliver content at scale. Use data, customer feedback, experimentation, and AI tools to drive adoption, growth, and student outcomes.

Build and maintain production AI tools for marketing, including content generation, meeting preparation, SDR workflows, case study automation, and integrations with marketing platforms. Develop and evaluate prompts, monitor quality, troubleshoot live tools, document solutions, train marketing users, and support AI project intake. The role requires API integration, automation, basic scripting, strong communication, and comfort working in an evolving environment.

Own the vision, strategy, and roadmaps for shared platform services and cross-product initiatives. Partner with engineering, design, legal, compliance, and internal development teams to define reusable components, translate technical and regulatory requirements into specifications, manage product lifecycles, monitor adoption and performance metrics, and drive continuous improvement. The role also applies AI-enabled workflows and leads cross-functional collaboration across the organization.

Build and maintain scalable full-stack web experiences for Canvas Career using React, TypeScript, Node.js, PostgreSQL, and AWS. Develop accessible interfaces and reliable APIs, write tested and maintainable code, participate in code reviews, collaborate with product and design teams, monitor service health, troubleshoot incidents, and continuously improve engineering practices in an agile environment.