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ModSquad is looking for individuals with an Engagement Moderation background to support top-tier clients. Responsibilities include assisting customers, solving their concerns, and optimizing their use of products or services. This is a work-from-home opportunity with a commitment of 5 hours per week for 90 days as needed.
ModSquad is seeking Mod Contractors for content moderation projects. Responsibilities include assisting customers, resolving concerns, and optimizing the use of client products and services. Flexible work hours are available with a commitment of 15 hours per week.
The Associate Community Management Consultant will manage and grow community engagement before, during, and after sports events, focusing on activities and content that resonate with fans. Responsibilities include creating content calendars, responding to community inquiries, reporting on KPIs, and improving operational methods, all while utilizing social media trends and tools effectively.
The Associate Community Management Consultant will manage community engagement for sports events, including planning content, reporting on KPIs, and responding to customer interactions. They should be proactive, skilled in communication, and social media savvy, with experience using platforms like Discord and Instagram.
The Assistant Project Manager will support a team of customer service mods, ensuring high-quality service delivery and operational efficiencies. Responsibilities include team coaching, performance management, troubleshooting issues, and communicating updates effectively to all stakeholders.
As a Spanish Bilingual Gaming Customer Support representative, you will handle customer inquiries via voice, chat, and tickets using a CRM tool, ensuring a seamless experience while addressing account issues, marketplace orders, and product launches, all while adhering to client guidelines.
As a Gaming Customer Support representative, you will engage with customers through voice, chat, and tickets, addressing inquiries related to their accounts and product orders. Clear communication and adherence to client guidelines are essential to provide exceptional service and resolve issues effectively.
The Employee Relations Specialist will provide HR support, manage employee engagement, lead performance management, and ensure compliance with Jamaican labor laws. Responsibilities include coaching managers, handling HR matters, and developing strategic initiatives to strengthen the organizational culture in Jamaica.
ModSquad is seeking Mod Contractors for customer support roles where you will assist customers, solve their concerns, and help them optimize the use of client products. The position offers flexible schedules and requires customer service experience, a minimum typing speed of 30 WPM, and a quiet workspace.
As a Customer Support Mod, you will assist customers via live calls, providing support and solutions while working from home. You will need to have a positive attitude, basic technical support skills (a plus), and familiarity with online services. The role requires 30 hours per week commitment, with an emphasis on quality engagement with clients' customers.
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