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The role involves managing new business opportunities, coordinating pitch timelines, enhancing client relations, and leveraging AI for innovation in the pitch process.

Own and operate the companys Atlassian and SaaS/identity platforms. Design and maintain Jira Service Management workflows, automation, and SLAs; manage Entra ID and SCIM provisioning; administer Slack, Google Workspace, M365, Jamf, Zoom, and other SaaS; build automations (N8N, scripting, AI) to reduce manual work; manage joiner/mover/leaver processes; partner with Security on access reviews and audit readiness; and write system documentation.

Provide frontline IT support for macOS and Windows devices, manage ticket triage and SLAs, run end-to-end onboarding/offboarding, administer SaaS platforms (Slack, Google Workspace, M365, Entra ID, Atlassian), support Zoom Rooms and C-level users, and build automations to reduce repetitive tasks.

The Project Manager will oversee projects from concept to completion across various media, managing timelines, budgets, and client interactions while ensuring high-quality delivery.