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The VP of Client Experience (Experiential) will manage key client relationships, drive new opportunities, and integrate data-driven strategy with creative execution in experiential marketing.

The Art Director will create innovative brand designs for various media, enhance client brand experiences, and collaborate with the creative team to deliver high-quality projects.

The role involves managing new business opportunities, coordinating pitch timelines, enhancing client relations, and leveraging AI for innovation in the pitch process.

Own and operate the companys Atlassian and SaaS/identity platforms. Design and maintain Jira Service Management workflows, automation, and SLAs; manage Entra ID and SCIM provisioning; administer Slack, Google Workspace, M365, Jamf, Zoom, and other SaaS; build automations (N8N, scripting, AI) to reduce manual work; manage joiner/mover/leaver processes; partner with Security on access reviews and audit readiness; and write system documentation.

Provide frontline IT support for macOS and Windows devices, manage ticket triage and SLAs, run end-to-end onboarding/offboarding, administer SaaS platforms (Slack, Google Workspace, M365, Entra ID, Atlassian), support Zoom Rooms and C-level users, and build automations to reduce repetitive tasks.

The Project Manager will oversee projects from concept to completion across various media, managing timelines, budgets, and client interactions while ensuring high-quality delivery.

Manage, optimize, and report on paid social campaigns across major platforms. Perform campaign setup, trafficking, QA, analytics, audience and creative testing, billing management, and present performance insights to clients. Innovate analytic methodologies and validate reporting data to improve campaign ROI.

Work with media strategists, data scientists, and engineers to design and execute campaign measurement, experimentation, and optimization. Manage projects, ingest and clean data, perform statistical analyses, build reproducible Python/SQL solutions, create client-facing reports and dashboards, and help productionalize tools to improve media performance and business outcomes.

Manage end-to-end paid search campaigns including setup, trafficking, QA, optimization, analytics, reporting, and billing across Google, Microsoft Ads, and Apple Search Ads. Build and present analyses, run experiments (A/B tests, bid strategies, audience tests), validate data, and recommend campaign and landing page improvements to drive client ROI.

Lead paid search strategy and execution for multiple accounts, manage 2–4 direct reports, own client relationships and budgets, implement gen-AI search tactics (Performance Max, Smart Bidding), align search with broader channel plans, and present data-driven media plans and recommendations.