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The Machine Learning Infra Engineer will bridge the gap between data science and production systems by optimizing models for runtime performance, designing scalable MLOps pipelines, and implementing monitoring frameworks. They will work closely with data scientists to improve workflows and ensure reliability across the system, while also developing data versioning and deployment strategies.

As an Onboarding Specialist, you will manage the post-sale workflow for newly signed restaurant accounts, facilitating their onboarding process. You will communicate with restaurant owners daily, maintain client relationships, and collaborate with various teams to ensure successful account setup and usage of our platform. You are responsible for providing insights and troubleshooting as needed.

The Onboarding Specialist will manage post-sale workflows, facilitating the onboarding of new restaurant accounts to the Grubhub platform. Responsibilities include daily communication with restaurant owners, account setup, troubleshooting issues, and providing insights for successful integration into the platform.

As a Senior Data Scientist at Grubhub, you will work with the Discovery and Ads teams to enhance restaurant recommendations and ads for users. Responsibilities include creating metrics for model performance, proposing new algorithms, designing A/B tests, and mentoring junior data scientists. You'll collaborate closely with engineering and product teams to innovate and improve user experience through data insights.

As a Staff Security Engineer at Grubhub, you will design and maintain security infrastructure, identify security vulnerabilities in applications, and lead initiatives to enhance security practices. You’ll work closely with cross-functional teams to ensure robust security measures are integrated from the start of the development process, while mentoring other engineers and driving a culture of awareness.

Monitor real-time queues, service levels, and agent performance across multiple channels. Provide timely information to leadership regarding the performance of the operation and adjust schedules in real-time to respond to changes in call volume and staffing. Collaborate with team leaders to ensure staffing meets demand and make proactive decisions to maintain SLAs. Provide real-time reporting and performance updates to leadership.

As a Staff Software Engineer for iOS at Grubhub, you will lead the architecture and development of high-scale applications, mentor other engineers, and ensure code quality. Responsibilities include implementing technology solutions, optimizing performance, collaborating on Frontend projects, and maintaining application health through on-call support.