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The Senior Principal Software Engineer at OneTrust develops strategic methods to improve product efficiency, manages product direction, mentors teams, and enhances system stability through hands-on coding and debugging.

The Sr Principal SDET role involves building automation scripts, improving test effectiveness, engaging in a DevOps mindset, and collaborating with teams to enhance product quality. Responsibilities include translating manual tests into automation, maintaining test suites, and mentoring junior resources.

Lead complex OneTrust SaaS implementations as a solution authority: design architecture, manage delivery and escalations, advise customers, drive adoption, mentor consultants, and influence product and delivery strategy to ensure long-term customer value.

Manage and process customer billings (recurring, one-time, professional services), verify invoice accuracy, respond to billing inquiries to meet SLAs, research and resolve disputes, support collections and cash application, and drive A/R process improvements and ad hoc projects.

Build and maintain platform-level, reusable frontend components and design-system integrations using Angular and web standards. Drive frontend architecture, accessibility, performance, documentation, and extensibility across product teams while mentoring engineers and ensuring high code quality and test coverage.

Partner with GTM leaders to build forecasts, topline and management reporting (ACV, ARR, churn, pipeline), create financial models and ROI analyses, translate findings into recommendations for senior leadership, and improve FP&A processes and automation across the company.

The Principal Customer Success Manager will ensure customer satisfaction, manage executive relationships, drive growth, and deliver value from OneTrust's platform while supporting large strategic accounts.

As a Principal Learning Experience Designer, you'll architect and deliver impactful eLearning for SaaS products, converting instructor-led content into scalable self-directed learning experiences while mentoring junior designers and ensuring accessibility standards are met.

The Manager, DevOps will oversee cloud infrastructure, manage development projects, ensure compliance with security regulations, and lead a team of engineers while collaborating across departments to enhance operational processes.

The UX Research Ops role focuses on designing, managing, and improving UX research systems to enable efficient research processes across teams while ensuring ethical practices and compliance with standards.