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Own the end-to-end customer-facing conversational agent across chat and voice. Set roadmap, drive conversation and interface design in Figma, prototype with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients for requirements and launches, and iterate from production conversation data.

Own the end-to-end customer-facing conversational agent across chat and voice: roadmap, conversation and interface design, partner discovery and launches, Figma-driven design, prototype building with AI tools, define quality metrics, and iterate agent behavior from production data.

Lead end-to-end product for customer-facing conversational agent across chat and voice. Own roadmap, design conversations and interfaces in Figma, build prototypes with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients and integration teams, and iterate from production conversation data.

Lead the customer-facing conversational agent across chat and voice: own roadmap, design conversations and interfaces in Figma, build prototypes, define agent behavior and quality metrics, partner with enterprise clients and implementation teams, and iterate from production conversation data to improve resolution, containment, and escalation.