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The Senior Customer Success Manager will develop strategic success plans for customers, ensuring value through VelocityEHS solutions, driving user adoption and retention, and fostering impactful customer relationships. This role involves collaborating with cross-functional teams to optimize customer experience and participating in go-to-market initiatives.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
The Senior Accounts Receivable Specialist role involves managing collections for a portfolio, resolving billing discrepancies, training team members, and ensuring customer service standards are met. Responsibilities include making a minimum of 60 collection calls daily, organizing documentation, and maintaining customer information in accounting systems.
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The Enterprise Account Manager at VelocityEHS will manage relationships with enterprise customers, focusing on enhancing their EHS programs and driving sales growth. Responsibilities include prioritizing accounts, maintaining a sales pipeline, conducting demos, and collaborating with customer success teams to ensure clients achieve ROI on their solutions. Effective communication and negotiation skills are essential for closing deals and engaging with senior executives.
The Enterprise Account Manager will act as a trusted advisor to VelocityEHS's enterprise customers, focusing on building strong relationships, fostering growth, and ensuring customer success through effective sales strategies and collaboration with the Customer Success team.
The Enterprise Account Executive will focus on acquiring new enterprise-level customers for VelocityEHS's software platform. Responsibilities include developing account plans, managing a pipeline of opportunities, engaging C-level executives, negotiating contracts, and providing market insights. The role requires strategic selling and the ability to work with cross-functional teams.
The Enterprise Account Executive will focus on acquiring new enterprise customers, aiming to meet and exceed revenue goals through a strategic sales approach. Responsibilities include developing account plans, managing opportunities, negotiating business deals, and engaging with senior executives. The role requires extensive sales experience, particularly in the SaaS sector, to effectively navigate complex sales cycles and close significant deals.
The Product Owner ensures continuous delivery of value to the market and users. This role involves gathering requirements, managing backlog priorities, leading scrum activities, collaborating with stakeholders, and addressing potential issues proactively. The Product Owner will work closely with scrum teams to build necessary features and maintain a streamlined product development cycle.
The Product Owner drives value delivery by collaborating with stakeholders and scrum teams, managing backlogs, and leading scrum activities. They gather project requirements, manage priorities, troubleshoot issues, and ensure rapid development of customer-focused solutions.
As a Mid-Market Account Executive, you will focus on acquiring new Mid-Market/SMB clients through a consultative sales approach. Your responsibilities include building relationships with prospects, maintaining a pipeline of qualified leads, and collaborating with internal teams to ensure customer success. You will also present to senior decision-makers and advocate for customer needs.
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