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Manage and mentor a team of Premier Support Engineers handling customer requests, reproducing and troubleshooting issues across Datadog integrations, onboarding and training hires, building documentation, resolving high-priority escalations, and driving initiatives to improve team productivity and processes.

Provide multi-channel technical support for Datadog Premier customers, reproduce and troubleshoot issues across integrations, educate users, run health checks, create documentation, participate in demos and calls, and escalate complex issues while working in a hybrid office schedule.

Design and execute multi-channel ABM strategies across the Americas for the Commercial SMB segment. Lead paid media, field, and event programs (1:many, 1:few, 1:1), build operating playbooks, partner closely with sales, and establish reporting to measure and optimize pipeline generation.

Support product development by conducting customer discovery, driving initiatives from concept to launch, translating needs into product requirements, analyzing feedback and data, delivering technical demos, and developing technical understanding of Datadog's observability and cloud infrastructure products.

Coordinate end-to-end interview and intern program logistics, manage ATS job postings, schedule interviews, communicate with candidates, handle offer letters and onboarding tasks, support interviewer training and capacity planning, plan intern events with vendors, and build relationships with recruiters, hiring managers, and cross-functional partners to improve recruiting processes and candidate experience.

Responsible for building and managing strategic alliances, recruiting new partners, and driving revenue growth through effective partner management and collaboration with internal teams.

Recruit, enable, and manage strategic Global Systems Integrator partners to drive revenue and partner-sourced pipeline. Coordinate technical and marketing launches, conduct business reviews, enable joint selling, and work closely with regional sales teams to close deals.

The Commercial Account Executive focuses on acquiring new customers and closing deals within the mid-market, supporting Datadog's overall business growth through strategic outreach and collaboration with internal stakeholders.

The Strategic Account Executive closes new business with major clients, focusing on cloud solutions and building customer relationships.

As a Sales Development Representative, you will prospect and generate leads, collaborate with teams, and help customers understand Datadog's impact on digital transformation.