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Own enterprise SaaS sales cycles from prospecting through close, managing complex stakeholders and $250K–$1M+ deal sizes. Build executive relationships, generate net-new pipeline, expand existing accounts, and apply value-based selling methods such as MEDDPICC. Partner cross-functionally with business development, marketing, deal desk, customer success, and services. The role requires enterprise sales experience, CRM proficiency, strong presentation skills, agency and technology partner familiarity, Italian and English fluency, and customer-facing travel.

Win and grow Braze AI business by engaging senior customer stakeholders, leading AI solution discussions, quantifying business impact, supporting proofs of value, enabling sales colleagues on reinforcement learning, and communicating customer needs to product and marketing teams. Represent Braze AI at meetings, events, conferences, and trade shows while coordinating pre-sales, post-sales, and technical implementation teams.

Own enterprise sales across professional sports teams and leagues, focusing on net-new acquisition and expansion of existing accounts. Build account plans, map complex buying committees, run consultative sales cycles, deliver executive business value assessments, and forecast pipeline in Salesforce. Partner with marketing, business development, consulting, deal desk, customer success, and services to structure deals and support onboarding. Represent Braze at industry events and travel for customer and industry meetings.

Manage the full commercial journey for Braze’s Scale segment, focusing on new business development, pipeline creation, complex SaaS deal structuring, negotiation, and closing. Build relationships with senior Product, Marketing, and Engineering stakeholders, leverage partner ecosystems, conduct consultative discovery, quantify customer value, and guide decision-makers through purchasing processes while balancing strategic and high-velocity sales motions.

Manage enterprise customer relationships as a trusted advisor, driving renewals, retention, product adoption, advocacy, and expansion. Build success plans, analyze product usage, conduct business reviews, provide training and nontechnical support, coordinate internal teams, manage escalations, and transition customers from onboarding. Partner with Account Executives on commercial alignment, mentor junior colleagues, and periodically visit customers, including potential international travel.

Manages enterprise customer relationships, serving as a trusted advisor and primary contact. Partners with Account Executives to drive renewals, retention, adoption, expansion, and advocacy. Builds success plans, analyzes product usage, provides strategic guidance and training, coordinates support across internal teams, handles escalations, transitions customers from onboarding, and mentors junior colleagues. The role involves complex account management, executive business reviews, customer feedback, and likely onsite international travel.

Manage enterprise customer relationships, serving as a trusted advisor and primary point of contact. Drive renewals, retention, product adoption, customer advocacy, and expansion opportunities through success planning, usage analysis, training, business reviews, and strategic guidance. Coordinate with support, onboarding, industry solutions, and deliverability teams to resolve issues and ensure customer value. Manage escalations, advocate for product improvements, mentor junior colleagues, and periodically visit customers, including potential international travel.

Manage enterprise customer relationships, renewals, retention, product adoption, success planning, advocacy, and account health. Serve as a trusted advisor, provide strategic guidance and training, coordinate technical and onboarding support, handle escalations, identify upsell opportunities, synthesize product feedback, and mentor junior colleagues. The role involves complex account management with high-value enterprise clients and likely onsite customer engagement with potential international travel.

Lead cloud security direction across AWS, GCP, and self-managed Kubernetes. Define standards, reference architectures, IAM controls, threat-modeling practices, detections, incident-response playbooks, vulnerability-management workflows, and secure infrastructure-as-code and CI/CD practices. Serve as a senior incident responder and cloud-forensics lead, secure distributed systems and data stores, drive cross-functional initiatives, and mentor security and platform engineers as a senior individual contributor.

As a Technical Account Manager at Braze, you'll drive the technical relationship with enterprise clients, ensuring successful product adoption and value realization. You'll collaborate with customer success teams and manage complex customer environments while advocating for technical solutions and best practices throughout the customer lifecycle.