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The Resource Analyst will support the Global Services and Support team by managing resources for professional services engagements, ensuring appropriate staffing and scheduling based on customer needs. This role involves collaboration with Sales and Service Delivery teams, utilizing PSA software for managing resources and developing strategies for optimal utilization and project performance.

The Financial Systems Specialist at Braze will be the first point of contact for users facing technical issues with financial systems. Responsibilities include troubleshooting software issues, maintaining documentation, providing user training, and ensuring smooth system operations. The role involves collaboration with system administrators and requires a passion for technology and customer service.

As a Technical Support Specialist at Braze, you will manage post-sale technical relationships, troubleshoot support issues for customers, and collaborate with teams to resolve inquiries. You will also contribute to the knowledge database and have opportunities for growth in technical skills and project management.

As a Director in the One-Time Services division, you will manage multiple teams in the APAC region, focus on team development, customer experience, and drive improvements in service offerings. Your role includes hiring talent, managing performance, achieving KPIs, and advocating for customer needs to product development, contributing to the department's future direction.

As an Implementation Consultant at Braze, you will manage the onboarding of new clients, ensuring they quickly realize value from the platform. You'll project manage customer onboarding, collaborate with technical resources, and train customers, while building relationships with client stakeholders. The role demands excellent communication and project management skills to drive successful outcomes in a SaaS environment.

As a Business Development Representative, you will identify target accounts, develop outreach campaigns, engage C-suite prospects, demonstrate the value of Braze, and qualify early-stage deals. You'll manage your own meetings and conduct high-level conversations to generate new business opportunities and build relationships in a collaborative environment.

The Account Manager at Braze will develop commercial relationships, collaborate with Strategic Account Executives for contract renewals, close expansion deals, communicate customer feedback, and achieve upsell targets while coordinating with various departments to enhance customer product utilization.