Top Tech Jobs & Startup Jobs

Sell, renew, and expand Braze’s SaaS customer engagement platform by generating pipeline, closing net-new revenue, and growing commercial relationships. Collaborate with Success, RevOps, Product, Legal, and Marketing to drive feature adoption, transition clients from pre-sales to onboarding, analyze product usage for growth opportunities, and relay customer feedback to product teams. Use consultative, data-driven selling to influence stakeholders and accelerate large SaaS investments.

The Customer Success Manager focuses on client renewals and retention by building strong relationships, driving feature adoption, and coordinating support across teams for strategic customer success.

The Platform Engineering Manager leads and mentors a team to build and manage an automated platform, ensuring reliability, scalability, and effective product management for internal services.

Design and deploy reinforcement learning use cases and end-to-end ML pipelines, transforming customer data into production models. Provide technical guidance to customers, extend platform capabilities, partner with product on RL algorithms, and shape BrazeAI strategy and roadmap.

Lead design and delivery of an internal AI-powered localization/translation platform. Own roadmap and architecture, build prototypes, partner with engineers, design self-serve workflows, drive adoption of AI-assisted tooling, and manage vendor relationships to scale localization across the business.

Manage a portfolio of high-value enterprise accounts and pursue net-new strategic clients. Build C-suite relationships, use consultative/value-based selling, drive account expansion, coordinate cross-functional teams, and manage pipeline and forecasting using Salesforce, Clari, and other CRM tools.

Lead technical strategy for high-stakes enterprise deals: run future-state architecture workshops, map Braze integrations with enterprise stacks (Snowflake, Salesforce, Adobe), manage security and data governance stakeholders, identify and design scalable workarounds, and create reusable governance blueprints. Advise on distributed system design, data mastering and cloud data-sharing paradigms, change management for organizational readiness, and competitive positioning versus legacy marketing clouds.

Embed with non-revenue teams to discover high-leverage workflows, build and ship AI agents/automations on shared infrastructure, coach teams to self-sufficiency, productize durable solutions, and scale reproducible playbooks across the company.

Lead technical strategy for high-stakes enterprise deals: design future-state architectures, run workshops, manage InfoSec/Data Governance/Enterprise Architecture stakeholders, identify and mitigate technical blockers, and create reusable governance blueprints for large-scale, multi-instance deployments aligned to multi-year digital roadmaps.

Lead high-level enterprise architecture for strategic, high-stakes deals: run future-state design workshops, align Braze with enterprise stacks (Snowflake, Salesforce, Adobe), manage technical stakeholders (InfoSec, Data Governance, EA), identify and mitigate technical blockers, and create reusable governance and deployment blueprints for large-scale, multi-instance enterprise deployments.