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Leads global teams supporting Solutions Consulting across value consulting, proposal writing, program management, and partnerships. Oversees staffing, priorities, processes, cross-functional alignment, reporting, and organizational scaling across AMER, EMEA, and APAC. Partners with Sales, Solutions Consulting, Product Marketing, and Partnerships leadership while presenting program impact to executives.

Lead enterprise sales for Braze AI Decision Studio by developing new and existing senior customer relationships, guiding AI solution evaluations, quantifying business impact, and supporting proofs of value. Partner with sales, pre- and post-sales, implementation, product, and marketing teams. Train colleagues on reinforcement learning in marketing, communicate customer needs, and represent Braze AI at executive meetings, events, conferences, and trade shows.

Support AMER sales leadership through territory, quota, and capacity planning; improve scalable sales processes; build dashboards and reporting in Tableau, Looker, Salesforce, and related tools; maintain accurate forecasting data; and identify AI-driven workflow improvements. The role partners with Business Systems and senior sales leaders to deliver data-driven recommendations, automate processes, and improve sales operations efficiency.

Partners with AMER sales leadership on territory, quota, capacity, and headcount planning. Improves sales processes, scopes Salesforce automations, documents workflows, and builds dashboards using sales technology and BI tools. Analyzes performance, forecasting, KPIs, and trends to provide recommendations. Identifies AI opportunities to automate Sales Operations workflows and presents insights to senior stakeholders.

Leads Braze’s SMB Account Management team across EMEA, managing up to eight Account Managers. The role focuses on coaching, team growth, upsells, renewals, customer relationship retention, and scaling account management processes. The director collaborates cross-functionally with Marketing, Customer Success, Onboarding, Integrations, and Sales Operations while navigating SaaS investments and decision-making across diverse SMB and mid-market clients.

As an Account Executive for the Central America LATAM region, you'll drive business opportunities, manage client relationships, and collaborate with teams to ensure client success with Braze's solutions.

Leads APAC employer branding and employee experience initiatives, including culture programs, hybrid workforce experiences, onboarding, ERGs, internal events, engagement programs, recruitment campaigns, employer brand content, talent community management, workplace awards, and DEI-aligned initiatives. The role partners cross-functionally with People, Talent Acquisition, Communications, Brand, Social Impact, and global teams to attract candidates and strengthen employee engagement and retention.

Owns end-to-end renewals for a portfolio of customers, with emphasis on complex and strategic accounts. Manages renewal strategies, commercial proposals, negotiations, forecasting, churn and retention analysis, quoting, and order forms. Partners cross-functionally with Sales, Customer Success, Finance, Legal, and Deal Desk. Serves as a subject matter expert and escalation point, mentors Renewal Managers, and improves renewal processes, CRM data quality, systems, and reporting without direct people-management responsibility.

Own complex enterprise sales cycles from prospecting through close, typically involving $100K to $1M+ deals. Build executive relationships, apply value-based MEDPICC selling, expand existing accounts, and develop qualified pipeline within the financial services industry. Collaborate with business development, marketing, deal desk, customer success, services, agencies, and technology partners.

Drive new-business sales for Braze’s SaaS customer engagement platform within media, entertainment, gaming, and sports. Prospect, build relationships, present personalized engagement strategies, navigate complex enterprise buying processes, and close quota-carrying deals. The role requires strong SaaS sales experience, digital culture fluency, storytelling, networking, CRM proficiency, and collaboration with Marketing and Sales Enablement on lead-generation strategy.