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Build and evolve Yext’s Knowledge Graph product, including scalable infrastructure, APIs, storage systems, libraries, frameworks, and data workflows. Participate in the full software development lifecycle, write tested and documented code, improve engineering practices, and collaborate across teams. Engineers will work with complex data modeling, distributed systems, and AI-assisted development tools while validating output for correctness, security, privacy, and maintainability.

Develop and maintain scalable full-stack software for social media products, including content libraries, campaign management, scheduling, publishing workflows, and AI-powered content creation. Responsibilities include participating in the full software development lifecycle, building backend services and storage systems, writing tested code, deploying reliable systems, collaborating across teams, and responsibly evaluating AI-assisted development output.

Commercial Counsel will draft, review, and negotiate SaaS subscription and other commercial agreements for enterprise, mid-market, partner, and procurement transactions. The role will improve contract templates, playbooks, and legal processes; support sales contract negotiations; address data privacy and security matters; and train employees. Candidates need 3–5 years of corporate or commercial legal experience, strong contract skills, a U.S. law degree, and an active license to practice law.

Leads and develops a software engineering team building knowledge graph infrastructure, APIs, workflows, and distributed systems. Responsibilities include setting technical direction, translating product priorities into plans, managing delivery, guiding architecture and quality, coordinating incident response, recruiting engineers, and improving team processes. The manager also promotes responsible use of AI-assisted development tools while ensuring generated code meets security, privacy, maintainability, and engineering standards.

Drafts, reviews, and negotiates SaaS subscription and other commercial agreements for sales and partner teams. Maintains contract templates, negotiation playbooks, and legal processes; supports vendor transactions, privacy and security issues, and sales-contract scalability. Conducts employee training and partners with internal business clients in a fast-paced technology environment.

Lead go-to-market strategy for a Yext product pillar, including positioning, messaging, pricing, launches, campaigns, enablement, and customer insights. Partner cross-functionally with Product, Engineering, Sales, Customer Success, Support, and channel partners to influence roadmaps, drive adoption, improve win rates, and increase revenue. Own competitive research, market analysis, customer advocacy, and strategic product marketing execution across direct and indirect channels.

Configure and implement the Yext platform for client accounts, manage technical projects and data requests, and deliver scalable solutions. Advise customers on SEO, AI, data modeling, integrations, and platform optimization. Create requirements documentation, configure Knowledge Graph, Pages, Listings, Search, and Connectors, perform quality assurance, communicate with stakeholders, and collaborate with engineering, design, sales, and account teams.

Manage enterprise customer relationships, drive Yext platform adoption, support retention and expansion, develop strategic success plans, identify upsell opportunities, manage renewal risks, forecast renewals, and communicate product value and roadmap insights. Partner cross-functionally with Sales, Support, Product Management, Services, and Solution Engineering while using customer analytics and digital marketing expertise to improve outcomes.

Directs global revenue accounting, billing, collections, commissions accounting, revenue recognition, month-end close, internal controls, audits, reporting, and M&A integration. Manages a team of 11 across multiple countries, partners with commercial and finance stakeholders, improves revenue systems and processes, and ensures compliance with ASC 606 and company policies. The role also supports SEC reporting, investor relations disclosures, strategic initiatives, and requires domestic and international travel.

Own end-to-end demo engineering requests, including building and customizing Yext demo environments, configuring Knowledge Graph data, connectors, and crawlers, and creating front-end customizations. Generate SEO and digital-presence insights, reports, and pre-sales materials for Solutions Engineers. Collaborate with sales, client services, marketing, product, and RFP teams; maintain demo assets, manage Jira work, document best practices, troubleshoot configurations, and mentor junior colleagues.