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As a Senior Financial Analyst, you will partner with leaders in R&D and G&A, support budgeting, forecasting, and financial modeling activities, while optimizing FP&A processes.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

Provide Tier 1 technical support for enterprise healthcare customers, responding to high-volume tickets via email/phone/chat, troubleshooting and replicating issues, maintaining records in Salesforce, authoring knowledge-base articles, prioritizing SLA-driven requests, escalating bugs to R&D, and participating in on-call rotations and special projects.

Lead FP&A for R&D and G&A functions: own budgeting, long-range forecasting, ROI and M&A financial modeling, cohort and operational metric analysis, and Adaptive Planning optimization. Partner with senior leaders to deliver insights, support capital/product investment decisions, and improve FP&A processes and systems.

Own full-cycle enterprise SaaS sales into large acute health systems and IDNs: build executive relationships, create territory and account plans, lead consultative demos and negotiations, develop business cases, coordinate cross-functional teams, and accurately forecast and close high-value platform deals.

The Lead Installation Technician oversees client-site installations and repairs of nurse call systems, managing projects to ensure quality and timely delivery while mentoring junior staff. Responsibilities include diagnosing system malfunctions, performing preventive maintenance, and maintaining customer relationships.

The Enterprise Account Executive develops relationships with healthcare leaders to drive sales, manage pipelines, and engage in consultative selling. They deliver presentations and partner with internal teams to win complex deals while navigating C-Suite decision-making processes.

The Associate Customer Success Manager will support the Customer Success team by managing child accounts, assisting Senior CSMs, and ensuring customer satisfaction and product adoption in a SaaS healthcare environment.