Top Tech Jobs & Startup Jobs

The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.

The PR Manager will implement a strategy to enhance The Farmer's Dog's reputation through media engagements and storytelling. Responsibilities include overseeing press materials, implementing crisis communication plans, managing media relationships, measuring PR effectiveness, and representing the company at events, collaborating closely with various internal teams.

The People Analytics Analyst will enhance data-informed decision-making regarding workforce and business strategies, focusing on analytical reporting and the use of an HRIS system to improve People Analytics processes and communications within the organization.