Top Tech Jobs & Startup Jobs

Coordinates military member referrals, including TRICARE portal activity, incoming faxes, medical records coordination, and member engagement. Supports payor success through health plan inquiries, unmatched members, escalations, VIP requests, and customer support assistance. Prioritizes workflows, improves internal processes, collaborates with product teams on issue resolution, and shares client feedback and enhancement opportunities across departments.

Designs end-to-end user experiences across web, iOS, and Android, from user flows and wireframes through prototypes and production-ready files. Partners with Product, Engineering, Marketing, Data, and Brand on new features, conversion experiments, engagement, retention, and customer-facing product improvements. Contributes to the design system, supports user research and usability testing, applies accessibility and platform best practices, and presents design rationale to stakeholders.

Supports Client Success operations across coaching and client-facing programs by owning workflows, lifecycle design, reporting, dashboards, forecasting, capacity planning, SOPs, and performance tracking. Analyzes engagement and client health data to identify risks and improvement opportunities, coordinates cross-functional initiatives, and prepares documentation for audits and partner reviews. Partners with Product, Analytics, Engineering, Finance, and Sales to align definitions, reporting, and operational priorities.

Handles escalated payor support contacts, health plan inquiries, unmatched members, VIP issues, internal escalations, and back-office workflows. Prioritizes requests, supports customer-facing teams, and improves internal processes. Collaborates with Product and other departments to identify trends, develop solutions, and share client feedback and feature opportunities.

Oversee 1099 and W2 provider onboarding workflows, maintain provider accounts, document requirements, support clinical onboarding initiatives, and report on enrollment trends. Identify process improvements, bugs, product gaps, and operational bottlenecks while coordinating with stakeholders to resolve issues and streamline onboarding through Fountain and Talkspace platforms.

Coordinates strategic Network Operations initiatives from planning through post-launch, managing project plans, timelines, stakeholders, risks, documentation, reporting, and launch readiness. Liaises with providers and facilities on scheduling, logistics, and operational requirements, while supporting process improvement, data accuracy, and cross-functional alignment. The role requires strong organization, communication, problem-solving, and follow-through across multiple concurrent projects.

Own paid social and programmatic acquisition across Meta, TikTok, Snapchat, Reddit, display, and CTV. Manage campaign strategy, budgets, pacing, testing, optimization, forecasting, attribution, and acquisition KPIs. Analyze funnel and channel performance, develop creative testing recommendations, and collaborate with Analytics, Creative, Product, agencies, vendors, and platform partners. Communicate performance insights and growth recommendations to leadership while expanding emerging media channels and improving customer acquisition efficiency.

Lead Tee’s performance marketing programs across paid search and social channels, managing acquisition strategy, budgets, forecasting, testing, creative production, funnel analysis, and optimization. Monitor CAC, CPA, conversion, subscriber growth, and channel efficiency; diagnose performance changes and translate data into recommendations. Partner with Analytics, Creative, Product, Finance, and Marketing leadership to scale customer acquisition and launch structured experimentation.

Leads technical projects from requirements through deployment across web, mobile, API, backend, and engineering teams. Translates product priorities into execution plans, manages timelines, dependencies, risks, blockers, releases, and project documentation. Facilitates Agile ceremonies and technical decision-making while coordinating Product, Engineering, Design, Data, external partners, and stakeholders. Requires strong software development lifecycle knowledge, communication, prioritization, stakeholder management, and experience delivering complex technical initiatives.

The Product Manager owns product ideation, strategy, backlog prioritization, feature execution, lifecycle management, KPI definition, experimentation, and performance monitoring. They analyze user feedback and web analytics, identify product improvements, conduct quality assurance testing, and collaborate with engineering, design, data science, research, marketing, and leadership teams to deliver effective user-focused solutions.