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Support sales and customer success as Data & Fortellis SME; engage dealers/OEMs/ISVs to gather requirements, document workflows, deliver technical demos and proposals, manage Salesforce opportunities, migrate dealers to modern offerings (APIs, Snowflake Sharing), and transition post-sale to services. Collaborate with product, marketing, and client services; perform market research and drive internal governance approvals. Occasional travel (<10%).

Support customer adoption by delivering foundational product guidance, basic training, and documentation. Partner with CSM/CSS to meet utilization benchmarks, escalate blockers, prepare reports, and coordinate internal resources. Travel to dealerships up to 25% and maintain product and industry knowledge to improve client outcomes.

Assist customers with problem resolution, ensure compliance with Motor Vehicle policies, perform quality checks on paperwork, and manage data entry.

The Sr. Sales Commissions Analyst calculates and analyzes sales commissions and incentive compensation, ensuring data accuracy and compliance while collaborating with sales teams and improving processes.

Monitor and troubleshoot client LAN/WAN/voice networks, ensure connectivity to CDK data centers, create and manage case logs, perform network performance monitoring and escalation, provide 24x7 rotational production support, and document/improve the hosting IT knowledge base.

Posting contains only Equal Employment Opportunity and accommodation statements. No role responsibilities, qualifications, salary, travel, or technology requirements are provided.

Drive market expansion by selling AVRS products to dealers, manage a sales pipeline, and collaborate with partners for lead generation.

The Associate Product Manager supports existing product strategy by managing product requirements, writing user stories, collaborating with cross-functional teams, and assisting in backlog management within the Agile framework.

The Payments Sales Engineer provides payments expertise to the sales team, supports implementation, and develops tailored payment solutions for clients.

The State Manager leads a team to manage customer relationships, ensure compliance, support product adoption, and drive business performance in Northern California.