Top Tech Jobs & Startup Jobs

The Senior Software Engineer will design and develop scalable cloud-based software, mentor team members, and collaborate on technology choices while conducting code reviews.

Manage a portfolio of core accounts to drive retention and adoption through standardized engagement campaigns and automation. Monitor account health, respond to support issues, run adoption and upsell programs, collaborate with product/implementation/support, and maintain account records and engagement metrics. Requires bilingual English/Spanish proficiency and foundational customer success experience.

Manage a large portfolio of strategic SaaS accounts to drive retention and adoption through scalable campaigns, identify at-risk accounts, enable upsell opportunities, collaborate cross-functionally, and optimize reporting and automation for high-volume account management.

Supervise and mentor helpdesk staff, ensure SLA adherence and schedules, handle escalations/ticket surges, run regular 1:1s and regional meetings, collaborate with tech teams to improve processes and ticket quality.

Lead and own the enterprise financial and operational data ecosystem, building pipelines into Snowflake and Power BI, delivering predictive analytics and executive dashboards, ensuring metric integrity and automation, and managing a team of analysts and managers to drive strategic business decisions.

Designs and develops self-paced eLearning courses from storyboard to LMS publishing. Creates scenarios, knowledge checks, and assessments; partners with SMEs and content strategists; updates courses for accuracy and process changes; applies adult learning principles and instructional design models to improve learner engagement and quality.

The Senior Analyst, Strategic Finance will enhance reporting systems, drive financial insights, support strategic planning, and collaborate across departments to optimize finance processes.

Lead and develop a Client Operations team to deliver end-to-end account lifecycle operations, drive process improvement, adopt automation/AI, ensure accuracy and compliance, manage escalations, partner cross-functionally, and track metrics to improve efficiency, quality, and client satisfaction.

Design and deliver engaging in-person and remote training for restaurant clients on SpotOn POS and related software. Create user guides, videos, and interactive materials; host Q&A and facilitate participation; document session feedback and update resources to reflect software changes and client needs.

The Senior Salesforce Developer designs and develops Salesforce solutions, collaborates with teams, enhances functionalities, and ensures system stability and security while maintaining documentation for quality delivery.