Top Tech Jobs & Startup Jobs

Leads advanced data science projects involving machine learning, deep learning, statistical modeling, forecasting, segmentation, search, recommendations, ranking, and generative AI. Develops production-grade code and evaluation frameworks, deploys scalable models, collaborates with business and technical teams, communicates insights, and mentors junior data scientists.

Build and maintain scalable self-service tools, automated workflows, and infrastructure for data and machine learning platforms. Collaborate with data engineers, scientists, and software engineers to develop reliable data products, implement monitoring and alerting, improve platform usability, integrate new technologies, and document workflows. The role supports data ingestion, analytics, machine learning processes, and scalable platform infrastructure.

Conduct qualitative and quantitative UX research, including concept studies, diary studies, usability tests, and surveys. Develop research plans, discussion guides, reports, and video highlights; synthesize findings into actionable insights for design, product, and engineering teams. Collaborate with senior researchers, coordinate participant recruitment and logistics, and conduct occasional on-site B2B customer research in the Chicago area or elsewhere domestically.

Leads the technical direction and architecture of data product systems, including APIs, backend services, data stores, and processing systems. Builds and reviews production code, partners with product managers, data scientists, and ML engineers, and oversees system design, operations, observability, and on-call health. The role also mentors engineers, drives cross-team technical alignment, evaluates machine-learning production systems, and guides effective use of AI engineering tools.

Leads full-stack development for account management capabilities, designing secure, scalable cloud-based applications with Vue.js, TypeScript, and Node.js. Responsibilities include developing microservices, improving reliability and observability, integrating AI-assisted engineering workflows, resolving high-priority issues, mentoring engineers, leading technical ceremonies, and maintaining documentation. The role focuses on authentication, identity and access management, invoicing, payment terms, and address book functionality.

Supports the Governance, Risk, and Compliance program with a focus on business continuity, disaster recovery, incident response, technology risk, SOX compliance, audit readiness, and third-party risk management. Coordinates resilience exercises, maintains governance documentation, tracks remediation activities, supports technology control implementation, reviews vendor risk assessments and SOC reports, and develops program metrics. Partners with business and technology stakeholders to improve risk management processes and organizational resilience.

Analyzes customer segments, KPIs, trends, and data quality to identify insights supporting acquisition, engagement, retention, and revenue growth. Partners with stakeholders on ad hoc analyses, develops dashboards and recurring reports, creates presentation materials, and translates findings into data-driven recommendations. The role requires customer data analysis, reporting, data visualization, and cross-functional collaboration in an e-commerce environment.

Lead digital merchandising strategy and onsite category experiences across browse, search, navigation, filtering, product presentation, and discovery. Use customer insights, performance data, and experimentation to improve conversion and confidence. Develop category-specific merchandising strategies, taxonomy, attributes, product relationships, and scalable best practices while partnering with Product, Marketing, Category Management, and data teams.

Own the strategy, development, and optimization of Zoro’s order management systems and customer service tools. Lead the order lifecycle across placement, fulfillment, delivery, modifications, cancellations, and returns. Design self-service and microservices-based tools, automate exception workflows, implement tracking and proactive notifications, and develop analytics capabilities. Partner with engineering, UX, operations, marketing, and other teams to deliver scalable, reliable solutions for high-volume ecommerce operations.

Develop and optimize integrated, cross-channel marketing programs supporting customer engagement, order frequency, and long-term customer value. Responsibilities include building marketing roadmaps, coordinating campaigns, aligning audiences and messaging, partnering with merchandising and business teams, analyzing campaign performance, improving workflows, and using testing insights to optimize future plans.