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Manage and grow enterprise accounts in Florida by building C-suite relationships, developing long-term account strategies, collaborating with internal teams for account planning, and aligning Zscaler security solutions to client business goals. Drive net-new logo acquisition and achieve sales targets.

Leads and scales professional services delivery for public sector cybersecurity customers, managing consultants, project managers, resident engineers, deployments, capacity, utilization, margins, backlog, and services P&L. Serves as a senior escalation point for government customers and systems integrators while ensuring compliance with Zero Trust, FedRAMP, DoD, and CJIS requirements. Develops talent, partner enablement, AI-driven delivery practices, and service offerings across federal, defense, intelligence, and SLED markets.

Design and develop enterprise-grade identity management products and integrations for Zscaler’s cloud security platform. Lead core product functionality and technical initiatives, collaborate across teams from inception through production, and mentor junior engineers. The role requires deep Java and systems architecture expertise, IAM protocol knowledge, and experience building security or networking products, with preferred experience in AI, containers, Kubernetes, Docker, and reactive programming.

Design and develop enterprise-grade identity management products and integrations. Implement core product functionality, technical initiatives, and workflows using Java and IAM protocols. Collaborate with product, business, and engineering teams to deliver projects from inception through production. Mentor junior engineers, contribute to architecture and technical strategy, and apply AI/ML, cloud, container, and reactive programming technologies to build secure enterprise solutions.

Guide customers through Zscaler’s Zero Trust journey as the central post-sales technical contact. Understand customer goals, provide solution guidance, drive adoption, conduct stakeholder reviews, mitigate risks, and identify growth opportunities. Collaborate with Sales, Support, and Product teams while troubleshooting network issues and supporting implementations, best-practice adoption, deployments, and migrations.

Architects, builds, and scales secure cloud-native infrastructure for security operations and exposure management. Leads distributed systems and microservices development, REST/gRPC API design, observability, troubleshooting, and service optimization. Collaborates with front-end engineers, mentors junior developers, and drives end-to-end technical execution. Requires extensive experience with Java, Spring, containers, cloud platforms, distributed systems, cloud storage, and the full software development lifecycle, with preferred expertise in AI security, high availability, disaster recovery, TDD, Agile, CI/CD, and databases.

The Senior Sales Engineer architects technical solutions for major enterprise customers, oversees the technical sales process, and leads Proof of Value engagements. The role requires consultative customer engagement, network security expertise, AI/ML fluency, and collaboration with internal teams. The engineer will guide customers through AI transformation, map workflows to agentic AI systems, manage expectations around nondeterministic outputs, and support solution design, troubleshooting, and customer problem-solving.

Lead development of ZIA’s scalable management plane and reliability systems. Build Temporal workflow-as-code platforms, deterministic and self-healing fleet operations, distributed services, internal APIs, AI-driven triage capabilities, and deep telemetry for a global fleet of more than 100,000 instances.

Lead and mentor a team of software engineers building scalable control-plane components for Zscaler’s cloud security products. Define technical roadmaps, develop distributed systems, improve observability and reliability, and collaborate with SRE, Support, and Customer Success. The role requires deep networking, Kubernetes, container infrastructure, AI/ML, and high-throughput systems expertise, with preferred experience in control-plane architecture, state management, RPC frameworks, and LLM integrations.

Develop and maintain scalable Python test automation frameworks for cloud security products. Collaborate with engineering teams, test software at scale, troubleshoot complex production customer issues, and provide debugging insights. Integrate automated test APIs into Jenkins and GitLab CI/CD pipelines while building tools that improve testing workflows and engineering productivity. The role also involves diagnosing networking, cloud infrastructure, HTTP/HTTPS, and TLS issues.